Siemens Healthineers AG
Customer Service Engineer - Pocatello, ID
Siemens Healthineers AG, Pocatello, Idaho, United States, 83204
**•Shift Requirements after onboarding/training for this role:****M-F, 8:00 AM – 5:00 PM** **This is a role well suited to an ambitious professional, looking for the next step in their career. As aCustomer Service Engineer,you will be responsible for**You will be servicing Diagnostic Equipment in the Pocatello, ID area. Customer Service Engineer Level based on prior experience. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. Provides mentoring to other CSE’s on all competencies and responsibilities. You have knowledge and experience of performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.You have experience in testing, repairing and maintaining capital medical equipment.You have strong customer service and communication skills.**Required skills to have for the success of this role** - Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).5-7 years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.Valid driver's license, ability to drive independently day and night, and good driving record requiredPhysical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
#J-18808-Ljbffr