The HealthCare Connection, Inc.
School Based Patient Service Specialist
The HealthCare Connection, Inc., Cincinnati, Ohio, United States, 45208
Career Opportunity
School Based Patient Service Specialist
Reports to School Base Operations Manager
Organization The HealthCare Connection (THCC)
Location Winton Woods School
About The HealthCare Connection Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.
Health Insurance and Wellness Rewards Program
Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
10 Paid Holidays
Position Summary As a school based Patient Services Specialist, you’ll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you’ll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all.
Key Responsibilities
Greet and register patients upon arrival
Verify and update patient demographic and insurance information
Collect payments and co-pays for services
Schedule, confirm, cancel, and reschedule appointments
Assist patients with forms and paperwork
Work with the Finance department regarding patient balances
Support administrative and reporting tasks as needed
Qualifications
1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
Proficiency in Microsoft Office and computer systems
Familiarity with EHR systems; NextGen experience is a plus
Ability to multitask in a busy environment with frequent interruptions
Strong communication and interpersonal skills
Resume must be attached to be considered
Equal Employment Opportunity/Drug-Free Workplace The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.
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Reports to School Base Operations Manager
Organization The HealthCare Connection (THCC)
Location Winton Woods School
About The HealthCare Connection Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.
Health Insurance and Wellness Rewards Program
Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
10 Paid Holidays
Position Summary As a school based Patient Services Specialist, you’ll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you’ll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all.
Key Responsibilities
Greet and register patients upon arrival
Verify and update patient demographic and insurance information
Collect payments and co-pays for services
Schedule, confirm, cancel, and reschedule appointments
Assist patients with forms and paperwork
Work with the Finance department regarding patient balances
Support administrative and reporting tasks as needed
Qualifications
1–3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred)
Proficiency in Microsoft Office and computer systems
Familiarity with EHR systems; NextGen experience is a plus
Ability to multitask in a busy environment with frequent interruptions
Strong communication and interpersonal skills
Resume must be attached to be considered
Equal Employment Opportunity/Drug-Free Workplace The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.
#J-18808-Ljbffr