Native American Connections
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Case Manager
role at
Native American Connections
Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.
What We Do:
Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
Affordable Housing: Safe, stable, and supportive housing options — from transitional housing to permanent low‑income housing.
Community Development: Revitalizing neighborhoods and preserving Native heritage through community‑based projects and education.
Our Values:
Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability
Now Hiring:
We are seeking compassionate, mission‑driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.
Apply Today & Make a Difference Tomorrow:
Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions and join our circle of care.
Position Summary Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care for all clients, provides skill training and development, completes intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.
Location:
PWC 337 E. Virginia Ave, Phoenix, AZ 85004
Schedule:
Sunday - Thursday 7:00 AM - 3:30 PM
Responsibilities
Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner.
Assists with or facilitates health promotion, psychoeducational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients.
Updates treatment plans for clients as needed.
Completes clinical documentation on a daily basis including group and individual progress notes, intake and discharge documentation.
Assists with development of individual and client cultural competencies.
Provides support around addressing Social Determinants of Health needs including documentation of:
Workforce development, helping with resumes, interviews as indicated by client need.
Referrals for all necessary basic needs, supplies, i.e., medical appointment, eyeglasses, and other aids.
Referral for services for housing, employment, job training, etc.
Assist with transportation resources as needed.
Assist in obtaining benefits such as applications for food stamps, GA, AHCCCS.
Assists in making community referrals and support.
Assists clients in completing the housing interest form and VI-SPDAT.
Assists with coordination of care amongst treatment team and referral sources and multidisciplinary team, including Adult Recovery Team meetings.
Provides coverage for Front Desk as needed.
Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.
Completes duties using trauma informed care principles.
Other duties as assigned.
Core Competencies
Productivity
Quality of Work
Knowledge of the Job
Professionalism
Teamwork
Initiative/Resourcefulness
Work Efficiency
Punctuality/Attendance
DependabilityCommunication Skills
Cultural Competence/Mission
Educational/Work Experience Requirements
Associates of Arts Degree in behavioral health field and two (2) years of experience in substance use or mental health treatment, or
High school diploma or GED and 4 years’ experience
Strong knowledge of community resources and referral sources
Possess and maintain a valid Arizona driver’s license and
Possess or able to obtain a Fingerprint Clearance Card
CPR/First Aid Certificate within 90 days of hire
Skills Requirements
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors
Demonstrate excellent written and oral communication skills
Excellent customer service skills
Must demonstrate critical thinking, problem‑solving and organizational and time management skills
Proficiency in electronic health record systems
Must be able to work well with others in a team approach
Understand the dynamics of chemical dependency and demonstrate the ability to integrate the knowledge for practical application
Must understand the recovery process of the chemically dependent individual
Experience in working with the Native American population preferred
Know the economic, educational and social problems of Native Americans
MS Office proficiency
Bilingual — Spanish desired
Physical Demands
Able to sit, stand and walk with/without accommodations.
Native American Preference Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
Drug‑Free Workplace Native American Connections is a drug‑free workplace with safety‑sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees’ judgment resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.
Fair Labor Standards Act This position is considered to be Non‑Exempt and entitled to overtime pay for hours worked in excess of forty (40) hours per workweek for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
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Case Manager
role at
Native American Connections
Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.
What We Do:
Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
Affordable Housing: Safe, stable, and supportive housing options — from transitional housing to permanent low‑income housing.
Community Development: Revitalizing neighborhoods and preserving Native heritage through community‑based projects and education.
Our Values:
Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability
Now Hiring:
We are seeking compassionate, mission‑driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.
Apply Today & Make a Difference Tomorrow:
Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions and join our circle of care.
Position Summary Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care for all clients, provides skill training and development, completes intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.
Location:
PWC 337 E. Virginia Ave, Phoenix, AZ 85004
Schedule:
Sunday - Thursday 7:00 AM - 3:30 PM
Responsibilities
Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner.
Assists with or facilitates health promotion, psychoeducational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients.
Updates treatment plans for clients as needed.
Completes clinical documentation on a daily basis including group and individual progress notes, intake and discharge documentation.
Assists with development of individual and client cultural competencies.
Provides support around addressing Social Determinants of Health needs including documentation of:
Workforce development, helping with resumes, interviews as indicated by client need.
Referrals for all necessary basic needs, supplies, i.e., medical appointment, eyeglasses, and other aids.
Referral for services for housing, employment, job training, etc.
Assist with transportation resources as needed.
Assist in obtaining benefits such as applications for food stamps, GA, AHCCCS.
Assists in making community referrals and support.
Assists clients in completing the housing interest form and VI-SPDAT.
Assists with coordination of care amongst treatment team and referral sources and multidisciplinary team, including Adult Recovery Team meetings.
Provides coverage for Front Desk as needed.
Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.
Completes duties using trauma informed care principles.
Other duties as assigned.
Core Competencies
Productivity
Quality of Work
Knowledge of the Job
Professionalism
Teamwork
Initiative/Resourcefulness
Work Efficiency
Punctuality/Attendance
DependabilityCommunication Skills
Cultural Competence/Mission
Educational/Work Experience Requirements
Associates of Arts Degree in behavioral health field and two (2) years of experience in substance use or mental health treatment, or
High school diploma or GED and 4 years’ experience
Strong knowledge of community resources and referral sources
Possess and maintain a valid Arizona driver’s license and
Possess or able to obtain a Fingerprint Clearance Card
CPR/First Aid Certificate within 90 days of hire
Skills Requirements
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors
Demonstrate excellent written and oral communication skills
Excellent customer service skills
Must demonstrate critical thinking, problem‑solving and organizational and time management skills
Proficiency in electronic health record systems
Must be able to work well with others in a team approach
Understand the dynamics of chemical dependency and demonstrate the ability to integrate the knowledge for practical application
Must understand the recovery process of the chemically dependent individual
Experience in working with the Native American population preferred
Know the economic, educational and social problems of Native Americans
MS Office proficiency
Bilingual — Spanish desired
Physical Demands
Able to sit, stand and walk with/without accommodations.
Native American Preference Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
Drug‑Free Workplace Native American Connections is a drug‑free workplace with safety‑sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees’ judgment resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.
Fair Labor Standards Act This position is considered to be Non‑Exempt and entitled to overtime pay for hours worked in excess of forty (40) hours per workweek for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.
#J-18808-Ljbffr