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High Point & Affiliated Organizations

Case Manager

High Point & Affiliated Organizations, Fall River, Massachusetts, us, 02720

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Case Manager

role at High Point & Affiliated Organizations.

Program & Location:

Fall River Scattered Sites, Fall River Education & Experience:

High School and some college, valid driver's license Pay Range:

$20-$25/hr (education & experience dependent) Status/Schedule:

Full Time, 40 hours/week Shift:

Monday-Friday 8am-4:30pm

Benefits

Medical Insurance

Dental Insurance

Vision Insurance - Eye Med

Long & short term disability

Discounted auto/home and renters insurance - Rogers & Gray

403b - Retirement

FSA & DCA

PFML

Employee Assistance Program

Bonuses & Referral

Eligibility for free classes to become a Licensed Counselor or Recovery Coach

Education days to use towards CEU's

Free meals at select programs and when available

Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Case Manager Requirements

Must present as courteous and professional at all times

Demonstrated flexibility and ability to perform multiple tasks

Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion

Knowledge of basic computer skills and software programs

Must have the ability to work with others in cooperative and collaborative manner

An understanding of the relationship between substance use and mental health issues and/or self help programs

Understand and maintain therapeutic boundaries

Reinforce rules in a respectful manner

Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and HIPAA Regulations

TB/Flu and Covid19 Assessment

Certification in the HPAO approved de-escalation program

CPR Certification

Successful completion of all trainings upon hire and annually as required

Case Manager Duties & Responsibilities

Maintain safety and security of residents / facility

Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency

Understand and follow established referral procedure and schedule intakes

Facilitate intakes of new residents including setting up new record and completion of intake paperwork

Completion of Initial Individual Service Plan (ISP) with resident

Referrals for needed services to appropriate agencies/providers including but not limited to: DTA, SSA, DCF, Medical/Mental Health agencies, etc.

Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP’s monthly and ensures periodic evaluations are done timely

Accurately record resident attendance at meetings, appointments, groups, etc.

Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the resident’s Individual Service Plan as indicated, including the establishing of additional goals/objective and the steps to achieve these goals/objectives

Attend monthly case review with Program Manager

Attend clinical supervision, required staff meetings and trainings

Ensure timely completion of Admission/Discharge satisfaction surveys by residents

House driving/transportation

Ability to work with underserved and disenfranchised families

Comfortable working in diverse environment and using translation and interpretation tools

Transport clients

All other duties as assigned by the Program Manager

Case Manager Qualifications

High School Diploma or GED and one-year experience in substance use treatment field preferred

Valid Driver’s License (with 3 years of clean driving record)

Required to transport participants in their own vehicle and ability to meet driving record standards for our company

About Us Southeast Massachusetts Council on Advocacy (SEMCOA) mission is to advocate for and provide support to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergency assistance congregate family shelters and additional scattered sites that provide supportive services to families and assist them with securing permanent housing. SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs. Our portfolio also includes two graduate sober houses the Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

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