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Ramey-Estep Homes, Inc.

Mental Health Targeted Case Manager

Ramey-Estep Homes, Inc., Crestview Hills, Kentucky, United States

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Mental Health Targeted Case Manager

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Ramey-Estep Homes, Inc.

Overview This position is responsible for the case management of up to 25 clients, creating and ensuring the implementation of individualized care plans to address significant areas of each client’s life. Targeted Case Managers link families to needed resources, coordinate services, monitor progress, and facilitate meetings and monthly visits.

Organizational duties & responsibilities

The primary responsibility of all staff is to ensure the safety and well‑being of all Ramey‑Estep/Re‑group (RE) clients.

Supports the mission, vision, and values of RE and facilitates adherence to the agency’s code of ethics, policies, and procedures.

Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.

Supports and facilitates positive interaction with clients and staff by exhibiting maturity, respect, a team‑centered approach, confidentiality, and cultural sensitivity.

Exhibits effective communication skills, including proper use of agency communication systems.

Participates in appropriate professional development programs to attain and maintain competency.

Effectively manages financial and physical resources to achieve the mission of RE.

Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

Essential Duties and Responsibilities

Ensures that each client receives services appropriate to the client’s individual care plan.

Collaborates with the therapist and other service providers to develop an individualized care plan, reviewed every six months with the client’s family/guardian and community partners.

Communicates regularly with each client’s family/guardian and involved community partners.

Assists the client and family with meeting needs by linking them with resources.

Attends all treatment team meetings and offers suggestions concerning treatment strategies.

Participates in the on‑call schedule.

Ensures that appropriate discharge planning is in place for each client.

Ensures all documentation is signed and submitted within 48 hours of service as required by Medicaid and agency documentation requirements.

Summarizes all interactions concisely in each service record and completes a TCM Assessment to ensure medical necessity.

Obtains authorization for TCM services quarterly promptly.

Completes at least two face‑to‑face contacts with the client and/or guardian and two contacts with others involved in treatment totaling 30 minutes.

Utilizes Electronic Health Record (EHR) to document services rendered to clients.

Participates in networking activities and community workgroups.

Perform other duties as assigned.

Working Conditions/Environment

Flexible schedule based on a forty‑hour workweek.

Holidays, weekends, and extra hours may be required.

Fast‑paced environment with the need for quick decisions to deal with crises.

The work environment includes the client’s home, school, community, and office.

Minimum Job Requirements

Education:

A Bachelor’s Degree in a human services or related field from an accredited school is required.

Experience:

One year of experience in community‑based services postgraduate or a Master’s Degree in a Human Services Field is required.

Age:

Must be at least 21 years of age.

Strong leadership and organizational skills.

Excellent communication and conflict‑resolution skills.

Valid Driver’s License and insurability.

Proficiency with Microsoft Word, Excel, PowerPoint, and other applications used by the organization.

Understanding and relating to the needs of clients from diverse backgrounds.

Ability to read, write and converse in English.

Successful completion of a pre‑employment drug screen.

Successful completion of a background screening.

Successful completion of a TB skin test or proof of a negative chest x‑ray.

Completion of Excellent Foundations training.

Maintain 40 hours of annual training.

Attend a 12‑hour TCM Initial Training and 6 hours of specialized TCM Training within 6 months of hire.

Physical requirements include standing, walking, talking, hearing, smelling, sitting, handling, reaching, stooping, kneeling, crouching, climbing stairs, balance, and running as needed. Vision requirements include close, distance, and peripheral vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

401(k) and 401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales, General Business, and Education

Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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