Trinity Health
Supervisor - Patient Access
Trinity Health
Employment Type Full time
Description Supervisor - Patient Access: Free Standing ER: Deerfield Beach
Purpose Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages/advances people, processes, structures & programs that support direct/indirect care. Demonstrates behaviors in alignment with culture & creates/supports comprehensive strategies & measures progress to achieve desired outcomes.
What You Will Do
Responsible for daily operations & oversight of staff.
Work in collaboration with department managers to manage staff & department effectively.
Participate in and contribute to performance‑management process; implement departmental plans & priorities identified by accountable leaders; may participate in hiring & selection.
Process Focus
Follow standards of performance & work processes in designated areas; coordinate staff scheduling & assignment; review & approve administrative functions (time, payroll, expense); steward productive use of resources (people, finances, equipment, supplies, materials) to meet commitments, experiences & quality standards.
Communication
Employ effective & respectful written, verbal & nonverbal communications; develop an environment of mutual confidence & trust through collaborative relationships.
Effectively communicate goals, standards, program expectations, service performance & how work serves Trinity Health objectives.
Proactively recognize and address or escalation of organizational, operational or team conflicts; perform work safely, professionally and healthily; self‑monitor and seek guidance when needed; demonstrate flexibility & self‑direction; account for continuous self‑development and support others’ growth.
Maintains a Working Knowledge Applicable federal, state & local laws; regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, and other policies, procedures & guidelines to ensure adherence and reflect honest, ethical & professional behavior & safe work practices.
Minimum Qualifications
High school diploma or equivalent.
Two (2) to three (3) years experience in Pre‑service or Patient Access operations with supervisory or lead responsibilities.
Obtain National certification in HFMA CRCR, NAHAM CHAA &/or NAHAM CHAM required within one (1) year of hire.
Additional Qualifications (Preferred)
Associate degree.
Patient accounting experience.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected by federal, state or local law.
#J-18808-Ljbffr
Trinity Health
Employment Type Full time
Description Supervisor - Patient Access: Free Standing ER: Deerfield Beach
Purpose Frontline, department-based role that supervises daily functions of assigned area(s). Provides clear direction & manages/advances people, processes, structures & programs that support direct/indirect care. Demonstrates behaviors in alignment with culture & creates/supports comprehensive strategies & measures progress to achieve desired outcomes.
What You Will Do
Responsible for daily operations & oversight of staff.
Work in collaboration with department managers to manage staff & department effectively.
Participate in and contribute to performance‑management process; implement departmental plans & priorities identified by accountable leaders; may participate in hiring & selection.
Process Focus
Follow standards of performance & work processes in designated areas; coordinate staff scheduling & assignment; review & approve administrative functions (time, payroll, expense); steward productive use of resources (people, finances, equipment, supplies, materials) to meet commitments, experiences & quality standards.
Communication
Employ effective & respectful written, verbal & nonverbal communications; develop an environment of mutual confidence & trust through collaborative relationships.
Effectively communicate goals, standards, program expectations, service performance & how work serves Trinity Health objectives.
Proactively recognize and address or escalation of organizational, operational or team conflicts; perform work safely, professionally and healthily; self‑monitor and seek guidance when needed; demonstrate flexibility & self‑direction; account for continuous self‑development and support others’ growth.
Maintains a Working Knowledge Applicable federal, state & local laws; regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, and other policies, procedures & guidelines to ensure adherence and reflect honest, ethical & professional behavior & safe work practices.
Minimum Qualifications
High school diploma or equivalent.
Two (2) to three (3) years experience in Pre‑service or Patient Access operations with supervisory or lead responsibilities.
Obtain National certification in HFMA CRCR, NAHAM CHAA &/or NAHAM CHAM required within one (1) year of hire.
Additional Qualifications (Preferred)
Associate degree.
Patient accounting experience.
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected by federal, state or local law.
#J-18808-Ljbffr