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Northwest Specialty Hospital

PROGRAM COORDINATOR - AXIS SPINE PHYSICAL THERAPY

Northwest Specialty Hospital, Coeur D Alene, Idaho, United States, 83814

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PROGRAM COORDINATOR - AXIS SPINE PHYSICAL THERAPY

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Northwest Specialty Hospital

Northwest Specialty Hospital is seeking a compassionate, patient-oriented Program Coordinator to join our team at our Axis Spine Physical Therapy Clinic! We need someone with a professional demeanor, can work well under stressful situations, will provide great customer service to our patients, and is able to multitask.

Under the direction of the Practice Manager, the Program Coordinator is responsible for ensuring that all clerical duties are accurately performed, including registration and pre‑registration functions; obtaining copies of appropriate documentation to facilitate billing and collections; managing patient scheduling; managing flow of patient medical records; coordinating patient referrals for ancillary treatment; ensuring that co‑payments and payments on patients’ accounts are taken, accounted for and processed accurately on a daily patient payment log collected (check, cash or credit card); insurance authorizations and verifications; ensuring that all information entered into the automated admitting/registration system is accurate and complete; successful registration of all patients and updating medical records for return patients as needed; fielding all incoming calls; and performing closing procedures accurately. The Program Coordinator will project a professional demeanor and appearance while maintaining confidentiality of the Hospital, patients, and employees as appropriate. Other duties as assigned.

Qualifications and Preferred Experience

Proficient in computer skills including MS Office Suite (Excel, Word and Outlook).

Ability to type at least 40 words per minute.

Ability to relate and work effectively with others.

Demonstrates excellent written and verbal communication skills.

Strong customer service background.

High school diploma or equivalent.

Previous experience is preferred.

About Axis Spine and Northwest Specialty Hospital Axis Spine Center is North Idaho's premiere spine surgery and interventional pain management practice. We have recently merged with Northwest Specialty Hospital, the only 5‑star outpatient hospital in our region. The emphasis is to provide “patient first” specialty care. The surgeons at Axis Spine are board‑certified and fellowship‑trained spine physicians who are committed to offering a full spectrum approach to spine care, combining interventional pain management, physical therapy, and chiropractic care.

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!

Benefits Offered to Employees

Company-sponsored events such as sporting events, BBQs and holiday parties.

Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions).

Tuition reimbursement.

Growth opportunities, ongoing education, training, leadership courses.

Generous 401(k) retirement plan.

Discounts throughout the hospital and community available to employees.

Wellness benefits such as weight loss challenge, access to a dietitian, and discounted gym memberships.

Culture that promotes and supports work/life balance.

Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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