Froedtert Health
PATIENT ACCESS SERVICE REP, FCP - WEST BEND ORTHOPEDICS
Froedtert Health, West Bend, Wisconsin, United States, 53096
PATIENT ACCESS SERVICE REP, FCP - WEST BEND ORTHOPEDICS
Location: US:WI:WEST BEND at our CP-WEST BEND HEALTH CENTER facility.
This job is ON - SITE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1 – Monday to Friday 8:00 am – 4:30 pm. Holidays: No. Weekends: No.
Job Summary The Patient Access Service Representative (PASR) delivers an exceptional patient experience for front‑of‑house/patient‑facing needs, proactively greeting patients and visitors to create a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service in person and on the phone.
Experience A minimum of one year of experience as a receptionist/assistant or in a customer service field is required. Previous experience in a healthcare setting is preferred but not necessary.
Education High School diploma or equivalent is preferred.
Special Skills
Effective communication skills, oral and written
Ability to multi‑task
Strong proactive organizational skills
Excellent customer service skills
Proficient in Microsoft Outlook, Excel and Word
Knowledge of medical terminology and EpicCare is preferred
Perks & Benefits at Froedtert Health
Paid time off
Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan – 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
#J-18808-Ljbffr
This job is ON - SITE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1 – Monday to Friday 8:00 am – 4:30 pm. Holidays: No. Weekends: No.
Job Summary The Patient Access Service Representative (PASR) delivers an exceptional patient experience for front‑of‑house/patient‑facing needs, proactively greeting patients and visitors to create a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service in person and on the phone.
Experience A minimum of one year of experience as a receptionist/assistant or in a customer service field is required. Previous experience in a healthcare setting is preferred but not necessary.
Education High School diploma or equivalent is preferred.
Special Skills
Effective communication skills, oral and written
Ability to multi‑task
Strong proactive organizational skills
Excellent customer service skills
Proficient in Microsoft Outlook, Excel and Word
Knowledge of medical terminology and EpicCare is preferred
Perks & Benefits at Froedtert Health
Paid time off
Growth opportunity – Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan – 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
#J-18808-Ljbffr