Judson Center
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Foster Care Navigator, AFPRR Program
Program: Adoptive and Foster Parent Recruitment and Retention Services (AFPRR, also known as the RRT)
Reports To: Regional Resource Team Supervisor
Status: Full-Time
Location: Hillsdale/Branch
FLSA: Non-Exempt/Hourly
Our Mission To provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential.
General Acknowledgement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary The Foster Care Navigator/ Recruiter is responsible for providing direct support and guidance to current and prospective foster parents through in-person contact, telephone contact, and/or email, depending on the needs of the foster parents.
Primary Duties and Responsibilities
Must be available to prospective foster families and assist them in navigating through the licensing process.
Serve as liaison between the licensing worker or child placing agency, and the current or prospective foster family when need for clarification.
Responsible for Foster Care Recruitment and Retention Services
Ability to work independently and meet job requirements
Ability to Provide Foster Care Licensing Support Services to the county agencies
Provide quality customer service primarily via phone and email
Sensitive to the concerns of potential foster parents
Ability to establish rapport quickly and effectively with families
Ability to identify resources available to adoptive families statewide
Ability to share personal experiences with foster care in a professional manner with the public
Ability to maintain contract compliance
Participates in required trainings.
Attend all scheduled team meetings.
Perform other duties as assigned
Job Qualifications
Personal experience with the child welfare system as a licensed foster, adoptive, relative or kinship caregiver
Knowledge of child welfare policies and procedures
Involvement in the local foster family community and foster family groups
Ability to relate to current and prospective adoptive, foster and kinship families
Ability to relate to local DHS and private agency personnel
Ability to work a flexible schedule to accommodate families with whom the Foster Care Navigator works
Ability to travel/work statewide as necessary
Proficient in Microsoft Word, Outlook, and Excel.
Excellent oral and written communication skills.
Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.
Core Competencies
Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.
Education, Certificates, Licenses, Registrations
High school diploma or equivalent
Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
Working Conditions
Works in an office environment and in the community as needed.
Position may require evening and weekend hours.
Possible stressful environment working with families and court system.
Fast paced, enthusiastic and team oriented workplace.
Physical Requirements While performing the duties of this job, the employee is regularly required to stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard. Close vision requirements due to computer work. Regular, predictable attendance is required.
Direct Reports None
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.
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Foster Care Navigator, AFPRR Program
Program: Adoptive and Foster Parent Recruitment and Retention Services (AFPRR, also known as the RRT)
Reports To: Regional Resource Team Supervisor
Status: Full-Time
Location: Hillsdale/Branch
FLSA: Non-Exempt/Hourly
Our Mission To provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential.
General Acknowledgement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary The Foster Care Navigator/ Recruiter is responsible for providing direct support and guidance to current and prospective foster parents through in-person contact, telephone contact, and/or email, depending on the needs of the foster parents.
Primary Duties and Responsibilities
Must be available to prospective foster families and assist them in navigating through the licensing process.
Serve as liaison between the licensing worker or child placing agency, and the current or prospective foster family when need for clarification.
Responsible for Foster Care Recruitment and Retention Services
Ability to work independently and meet job requirements
Ability to Provide Foster Care Licensing Support Services to the county agencies
Provide quality customer service primarily via phone and email
Sensitive to the concerns of potential foster parents
Ability to establish rapport quickly and effectively with families
Ability to identify resources available to adoptive families statewide
Ability to share personal experiences with foster care in a professional manner with the public
Ability to maintain contract compliance
Participates in required trainings.
Attend all scheduled team meetings.
Perform other duties as assigned
Job Qualifications
Personal experience with the child welfare system as a licensed foster, adoptive, relative or kinship caregiver
Knowledge of child welfare policies and procedures
Involvement in the local foster family community and foster family groups
Ability to relate to current and prospective adoptive, foster and kinship families
Ability to relate to local DHS and private agency personnel
Ability to work a flexible schedule to accommodate families with whom the Foster Care Navigator works
Ability to travel/work statewide as necessary
Proficient in Microsoft Word, Outlook, and Excel.
Excellent oral and written communication skills.
Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.
Core Competencies
Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.
Education, Certificates, Licenses, Registrations
High school diploma or equivalent
Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
Working Conditions
Works in an office environment and in the community as needed.
Position may require evening and weekend hours.
Possible stressful environment working with families and court system.
Fast paced, enthusiastic and team oriented workplace.
Physical Requirements While performing the duties of this job, the employee is regularly required to stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard. Close vision requirements due to computer work. Regular, predictable attendance is required.
Direct Reports None
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.
#J-18808-Ljbffr