Conifer Health Solutions
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Patient Access Supervisor
role at
Conifer Health Solutions .
Job Summary Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.
Essential Duties And Responsibilities
Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.
Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics.
Maintains positive customer service at all times, assisting staff in resolving issues.
Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines.
Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned.
Perform all Patient Access functions as needed.
Acts as part of the management team to ensure that the group is meeting all operational goals.
Supervisory Responsibilities
Direct Reports (titles) - Rep, PA I-IV
Knowledge, Skills, Abilities
Excellent interpersonal and organizational skills
Demonstrated leadership abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications.
Education / Experience
High School Diploma or equivalent.
College degree preferred.
2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred.
4 plus years experience in medical facility, health insurance, or related area.
5 plus years experience in Patient Access preferred.
2 plus years in supervisory or lead role preferred.
Physical Demands
Must be able to work in sitting position.
Work Environment
Hospital Work Environment.
Other
Must be available to work hours and days as needed based on departmental/system demands.
Must be “on-call” as needed.
Seniority level
Executive
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care and Medical Practices
Legal and Equal Employment Opportunity Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Conifer Health brings 30 years of healthcare industry expertise to clients nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. As part of the Tenet and Catholic Health Initiatives family, Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
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Patient Access Supervisor
role at
Conifer Health Solutions .
Job Summary Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.
Essential Duties And Responsibilities
Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.
Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics.
Maintains positive customer service at all times, assisting staff in resolving issues.
Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines.
Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned.
Perform all Patient Access functions as needed.
Acts as part of the management team to ensure that the group is meeting all operational goals.
Supervisory Responsibilities
Direct Reports (titles) - Rep, PA I-IV
Knowledge, Skills, Abilities
Excellent interpersonal and organizational skills
Demonstrated leadership abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications.
Education / Experience
High School Diploma or equivalent.
College degree preferred.
2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred.
4 plus years experience in medical facility, health insurance, or related area.
5 plus years experience in Patient Access preferred.
2 plus years in supervisory or lead role preferred.
Physical Demands
Must be able to work in sitting position.
Work Environment
Hospital Work Environment.
Other
Must be available to work hours and days as needed based on departmental/system demands.
Must be “on-call” as needed.
Seniority level
Executive
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care and Medical Practices
Legal and Equal Employment Opportunity Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
Conifer Health brings 30 years of healthcare industry expertise to clients nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. As part of the Tenet and Catholic Health Initiatives family, Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
#J-18808-Ljbffr