Hidalgo County
The Case Manager provides guidance, coordination, and case management services to youth and families involved in the juvenile justice system, court-ordered placements, or community-based supervision programs. The Case Manager assesses client and family needs, links them to community resources, and monitors engagement to promote long-term success, family stabilization, and reduction in recidivism. This role may involve facilitating group or life skills classes, parenting programs, and other educational or therapeutic interventions.
Case Management & Coordination
Develop and implement individualized case plans aligned with treatment objectives.
Conduct home visits and community assessments to evaluate family functioning and identify needs.
Refer youth and families to community-based, educational, mental health, and social services; monitor engagement and progress.
Facilitate communication between youth, families, service providers, attorneys, and other stakeholders.
Provide supportive skill-building and counseling to youth and families, promoting coping, social, self-regulation, resiliency, and independent living skills.
Document case activities in accordance with Texas Juvenile Justice Department (TJJD), Texas Health and Human Services Commission (THHSC), and departmental standards.
Perform data entry, file audits, and maintain case records for compliance and reporting purposes.
Program Facilitation & Group Work
Conduct group sessions on life skills, job readiness, and parenting.
Facilitate adolescent and family counseling sessions, ensuring engagement and respect.
Implement evidence-based and promising practices, including Effective Practices in Community Supervision (EPICS).
Interagency Collaboration & Advocacy
Coordinate activities with interdisciplinary teams, juvenile court staff, and contracted service providers.
Act as liaison between youth, families, attorneys, health organizations, and community agencies.
Maintain compliance with grant-funded programs and other regulatory requirements.
Identify service gaps, barriers, and problem areas, and recommend policy or procedural improvements.
Other Duties
Work non-traditional hours, on call as needed, and travel for home visits and meetings.
Participate in emergency response and other duties as assigned during proclaimed emergencies.
Qualifications Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
Equivalent combinations of education and experience considered.
One (1) year case management or social work experience with at-risk youth; experience in juvenile justice preferred.
Certificates, Licenses, and Registration Must have a current valid Texas motor vehicle operator’s license.
Must be able to be insured by the County’s insurance carrier.
Knowledge of Texas laws, codes, and standards related to juvenile services.
Knowledge of community resources, case management principles, and program policies.
Skill in group facilitation and conducting interviews and assessments.
Ability to develop and implement service plans and evaluate effectiveness.
Strong organizational, planning, and communication skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Bilingual in Spanish/English preferred.
Ability to work independently and collaboratively with youth, families, and community partners.
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Case Management & Coordination
Develop and implement individualized case plans aligned with treatment objectives.
Conduct home visits and community assessments to evaluate family functioning and identify needs.
Refer youth and families to community-based, educational, mental health, and social services; monitor engagement and progress.
Facilitate communication between youth, families, service providers, attorneys, and other stakeholders.
Provide supportive skill-building and counseling to youth and families, promoting coping, social, self-regulation, resiliency, and independent living skills.
Document case activities in accordance with Texas Juvenile Justice Department (TJJD), Texas Health and Human Services Commission (THHSC), and departmental standards.
Perform data entry, file audits, and maintain case records for compliance and reporting purposes.
Program Facilitation & Group Work
Conduct group sessions on life skills, job readiness, and parenting.
Facilitate adolescent and family counseling sessions, ensuring engagement and respect.
Implement evidence-based and promising practices, including Effective Practices in Community Supervision (EPICS).
Interagency Collaboration & Advocacy
Coordinate activities with interdisciplinary teams, juvenile court staff, and contracted service providers.
Act as liaison between youth, families, attorneys, health organizations, and community agencies.
Maintain compliance with grant-funded programs and other regulatory requirements.
Identify service gaps, barriers, and problem areas, and recommend policy or procedural improvements.
Other Duties
Work non-traditional hours, on call as needed, and travel for home visits and meetings.
Participate in emergency response and other duties as assigned during proclaimed emergencies.
Qualifications Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
Equivalent combinations of education and experience considered.
One (1) year case management or social work experience with at-risk youth; experience in juvenile justice preferred.
Certificates, Licenses, and Registration Must have a current valid Texas motor vehicle operator’s license.
Must be able to be insured by the County’s insurance carrier.
Knowledge of Texas laws, codes, and standards related to juvenile services.
Knowledge of community resources, case management principles, and program policies.
Skill in group facilitation and conducting interviews and assessments.
Ability to develop and implement service plans and evaluate effectiveness.
Strong organizational, planning, and communication skills.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Bilingual in Spanish/English preferred.
Ability to work independently and collaboratively with youth, families, and community partners.
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