Massachusetts Black Women Attorneys
Staff Attorney - Taunton Court Service Center
Massachusetts Black Women Attorneys, Taunton, Massachusetts, us, 02780
Title
Staff Attorney - Court Service Center (Taunton) Pay Grade & Starting Pay
Grade 17 Starting Pay: $83,808.14 per year with a maximum of $112,290.88 Effective January 25, 2026: $95,734.95 per year with a maximum of $141,098.10 Departmental Mission Statement
The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO). OADF is responsible for overall policies and practices related to access, fairness, diversity, equity, and inclusion in the Massachusetts Trial Court. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. Notes
This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary
Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received
Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. J.D. & Qualifications
Key responsibilities include assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; implementing strategies to increase the impact and efficiency of all court related services; developing, managing, and evaluating new initiatives to enhance services; contributing to development of user-friendly informational materials and online content; providing information and explanations about a variety of court processes, rules, and forms; reviewing completed court forms and papers for adherence to rules and protocols; triaging visitors to the center and making referrals as appropriate; ensuring access for limited English proficient litigants and members of the public; participating in regular meetings with the staff of the Court Service Center and court officials from local area court divisions; initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; capturing data and performing statistical evaluation; performing other related duties as required. Job Competencies
Ethics and Values Mission Applied Knowledge Problem Solving Customer Service Collaboration Communications Continuous Learning Minimum Requirements
A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. A minimum of two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources. Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. Considerable knowledge of court procedures, legal documents, and laws pertaining to the court. Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources. Knowledge of and ability to use personal computers and related business software such as Microsoft Office. Bilingual skills are preferred. Knowledge of the organization, functions, jurisdiction and authority of the court. Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services. Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center. Ability to utilize data to monitor trends operational efficiency of a customer service operation. Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously. Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals. Knowledge of procedures the types of resources and services available to librarians and library users. Ability to lift materials weighing up to 30 pounds. Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries. Demonstrated ability to independently complete assignments and to handle multiple assignments. Demonstrated ability to identify problems and to develop feasible solutions. Ability to exercise judgment and to work without close supervision.
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Staff Attorney - Court Service Center (Taunton) Pay Grade & Starting Pay
Grade 17 Starting Pay: $83,808.14 per year with a maximum of $112,290.88 Effective January 25, 2026: $95,734.95 per year with a maximum of $141,098.10 Departmental Mission Statement
The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO). OADF is responsible for overall policies and practices related to access, fairness, diversity, equity, and inclusion in the Massachusetts Trial Court. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. Notes
This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary
Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received
Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. J.D. & Qualifications
Key responsibilities include assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; implementing strategies to increase the impact and efficiency of all court related services; developing, managing, and evaluating new initiatives to enhance services; contributing to development of user-friendly informational materials and online content; providing information and explanations about a variety of court processes, rules, and forms; reviewing completed court forms and papers for adherence to rules and protocols; triaging visitors to the center and making referrals as appropriate; ensuring access for limited English proficient litigants and members of the public; participating in regular meetings with the staff of the Court Service Center and court officials from local area court divisions; initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; capturing data and performing statistical evaluation; performing other related duties as required. Job Competencies
Ethics and Values Mission Applied Knowledge Problem Solving Customer Service Collaboration Communications Continuous Learning Minimum Requirements
A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. A minimum of two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources. Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. Considerable knowledge of court procedures, legal documents, and laws pertaining to the court. Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources. Knowledge of and ability to use personal computers and related business software such as Microsoft Office. Bilingual skills are preferred. Knowledge of the organization, functions, jurisdiction and authority of the court. Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services. Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center. Ability to utilize data to monitor trends operational efficiency of a customer service operation. Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously. Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals. Knowledge of procedures the types of resources and services available to librarians and library users. Ability to lift materials weighing up to 30 pounds. Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries. Demonstrated ability to independently complete assignments and to handle multiple assignments. Demonstrated ability to identify problems and to develop feasible solutions. Ability to exercise judgment and to work without close supervision.
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