CVS Health
Pharmacy Technician – CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people wherever, whenever and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose and Summary Within our Retail locations, we bring this promise to life with heart every day, and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, that prescriptions are filled promptly, safely, and accurately, and that we provide caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication, demonstrating genuine care and contributing to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
Responsibilities
Live our purpose by following all company SOPs at each workstation to help Pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
Complete basic inventory activities, as permitted by law, and as directed by pharmacy leadership (accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.).
Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and to protect patient privacy and security.
Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.
Advanced Immunization Support (if permissible)
Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions.
Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements.
Review and collect patient information; track and document for each applicable patient.
Monitor and manage vaccine supplies.
Required Qualifications
Compliance with any state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, and licensure/certification.
State‑level licensure and national certification requirements vary by state.
Minimum age and educational requirements as provided by state board (at least 16 years old, high school diploma or equivalent, or active enrollment in high school or high school equivalency program).
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner.
Understand patients’ reactions, and respond appropriately.
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Mathematical Reasoning
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
Problem Resolution
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands
Be mobile and remain upright for extended periods of time.
Lift, scan, and bag items.
Reach overhead; stretch or reach out with body, arms, and/or legs to grasp items.
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist.
Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
Occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
Have the ability to receive detailed information through oral communication.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1‑3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store, and across the market in other locations, to meet business needs.
Work Hours and Schedule Anticipated weekly hours: 40 hours per week.
Time type: Full time.
Pay Range The Typical Pay Range For This Role Is
$17.00 - $27.00 per hour. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Application Window We anticipate the application window for this opening will close on: 03/10/2026.
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Job Purpose and Summary Within our Retail locations, we bring this promise to life with heart every day, and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, that prescriptions are filled promptly, safely, and accurately, and that we provide caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication, demonstrating genuine care and contributing to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
Responsibilities
Live our purpose by following all company SOPs at each workstation to help Pharmacists manage and improve patient health.
Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment.
Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
Complete basic inventory activities, as permitted by law, and as directed by pharmacy leadership (accurately putting away medication deliveries, completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.).
Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
Remain flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and to protect patient privacy and security.
Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.
Advanced Immunization Support (if permissible)
Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions.
Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements.
Review and collect patient information; track and document for each applicable patient.
Monitor and manage vaccine supplies.
Required Qualifications
Compliance with any state board of pharmacy requirements or laws governing the practice of pharmacy, including age, education, and licensure/certification.
State‑level licensure and national certification requirements vary by state.
Minimum age and educational requirements as provided by state board (at least 16 years old, high school diploma or equivalent, or active enrollment in high school or high school equivalency program).
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner.
Understand patients’ reactions, and respond appropriately.
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Mathematical Reasoning
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
Problem Resolution
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands
Be mobile and remain upright for extended periods of time.
Lift, scan, and bag items.
Reach overhead; stretch or reach out with body, arms, and/or legs to grasp items.
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
Extend hand(s) and arm(s) multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist.
Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
Occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
Have the ability to receive detailed information through oral communication.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1‑3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store, and across the market in other locations, to meet business needs.
Work Hours and Schedule Anticipated weekly hours: 40 hours per week.
Time type: Full time.
Pay Range The Typical Pay Range For This Role Is
$17.00 - $27.00 per hour. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Application Window We anticipate the application window for this opening will close on: 03/10/2026.
#J-18808-Ljbffr