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ConvenientMD

EMT-B - Urgent Care

ConvenientMD, Hadley, Massachusetts, us, 01035

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Join us as an EMT-B - Urgent Care at ConvenientMD. We’re on a mission to make good health more convenient for all, improving how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about impactful work, and love learning from one another.

The Opportunity ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity to expand your clinical skills, working closely with providers and clinical staff to deliver high‑quality patient care.

Your Impact

Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.

Explain prescribed medications, including dosage instructions and potential adverse reactions.

Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.

Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.

Clinical Responsibilities: Support clinical operations and patient care.

Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.

Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.

Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.

Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.

Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.

Collaborate with providers on discharge plans and assist with discharge where needed.

Welcome and support the training of new team members.

Required Availability

Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days:

Full‑time: 3 shifts per week with at least 4 shifts per month on a Saturday or Sunday.

Part‑time: 2 shifts per week with at least 2 shifts per month on a Saturday or Sunday.

Per diem: 4 shifts per month, ideally 1 shift each week.

Flexibility to work nights, weekends, and holidays.

May need to work at a minimum of three other ConvenientMD locations within a one‑hour travel distance from your primary clinic.

Required to travel for training shifts which may occur outside of your primary clinic within a one‑hour commute.

Who You Are

Education: High school diploma or GED required.

Certification or prior experience: Nationally certified and licensed EMT with at least one year as an EMT.

BLS certification: American Heart Association or American Red Cross BLS certification (CPR, ACLS, or online‑only classes are not accepted).

Compassionate, authentic, and patient‑focused: Support patients through kindness and understanding, contributing to a community of belonging.

Proactive and confident communicator (written and verbal): Raise concerns as they arise, unafraid of professional directness with colleagues and patients.

Trustworthy: Maintain confidentiality and handle patient information in accordance with HIPAA regulations.

Effective communicator and cross‑collaborator: Establish and maintain positive relationships with patients, team members, and stakeholders across the organization.

Excellent team player: Enjoy collaborating with others and being part of a strong team dynamic.

Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity and other business systems.

Bonus Qualifications

1–2 years of patient triage experience in an urgent care or emergency department preferred.

Hourly Pay Range for this Position $17.14 USD - $26.99 USD

Why ConvenientMD?

Collaborative team environment that encourages professional growth.

Urgent care services at no cost to our team members and their families.

Extensive benefit offerings including health, dental, vision coverage, company‑paid short‑term disability, and optional pet insurance.

401(k) match after one year of service.

Access to our primary care (depending on location).

Educational alliance with Purdue University Global and reduced tuition rates for team members and families.

Employer rewards and access to discounts on services and products such as hotels, travel, entertainment, restaurants, and more.

Equal Opportunity Employer ConvenientMD is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, gender identity, sexual orientation, age, disability, or any other protected characteristic. We are committed to creating a strong sense of belonging for all team members and ensuring a fair hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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