Volunteers of America, Utah
Lead Behavioral Health Technician - Swing Shift
Volunteers of America, Utah, Salt Lake City, Utah, United States, 84193
Lead Behavioral Health Technician – Swing Shift
Join Volunteers of America, Utah as a Lead Behavioral Health Technician on swing shift.
Schedule Wednesday‑Sunday, 2:00 pm – 10:00 pm
Benefits
Low‑cost medical, dental, and vision coverage; Health Savings Account (HSA)
403(b) retirement plan with 50% employer match up to 3%
Employee Assistance Program
33 paid days off: 11 holidays, 12 sick days, 10 vacation days to start (increases to 12 after 1 yr, 15 after 2 yr)
Sick and vacation time accrue hourly per pay period
$50,000 employer‑paid life insurance; additional coverage available
Employer contribution to HSA paid quarterly
Employee Referral Program with cash bonuses and paid time off
About Volunteers of America, Utah Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith‑based human services organization that provides community‑supported paths for vulnerable individuals to improve their lives and increase self‑reliance. We encourage applicants with lived experience and recognize that personal life experiences can provide a unique understanding that supports successful work.
Program Mission Statement Empowering individuals who experience co‑occurring mental wellness and substance use challenges to reclaim their lives, build resilience, and cultivate lasting recovery through an all‑encompassing personal approach.
Position Summary The Behavioral Health Technician increases rapport with clients through trauma‑informed practices, creating a safe, welcoming environment that offers stabilization, encourages self‑sufficiency, independence, and provides basic services and support toward a healthier lifestyle.
Essential Duties
Staff management: participate in hiring, performance evaluations, disciplinary processes; provide on‑going training and feedback; support staff development; lead training on trauma‑informed practices, motivational interviewing, secondary trauma, self‑care; maintain weekend staff schedule; facilitate volunteer activities; monitor and ensure required staff coverage for licensure compliance and safety.
Licensing, agency, and contract compliance: utilize licensing requirements to guide daily operations; assist the Program Manager and Staff Supervisor; participate in annual licensing process.
Community coordination: maintain relationships with community entities, client families, agency donors, and emergency response services.
Facility and resource management: ensure weekend technicians organize and clean the facility and vehicles.
Record keeping: train staff to document client activities; oversee client files and paperwork; conduct audits for compliance and training needs.
Client services: apply trauma‑informed practices; manage difficult client behaviors; maintain professional boundaries; facilitate groups; participate in on‑call schedule; attend work regularly; expand knowledge of community resources; keep CPR and First Aid certification; adhere to HIPAA and federal confidentiality laws.
Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.
Skills
Degree in social services and three years of experience, or equivalent education/experience; one year supervisory experience desired.
Excellent verbal and written communication; attention to detail.
Considers alternatives before making independent decisions.
Remains calm and responsive in crises.
Maintains confidentiality of information.
Flexible and responsive to change; organizes, prioritizes, and completes multiple tasks independently.
Computer literate with familiarity of Microsoft Office.
Upholds professional boundaries and agency policies; interacts professionally with a diverse workforce, clients, and the public.
Willingness to accept supervision and direction.
Becomes CPR and First Aid certified.
Must be at least 21 years old if driving is part of the job; possess a current driver’s license, good driving record, and be insurable on the agency liability policy.
Must pass Utah‑DHS – Office of Licensing background screening and pre‑employment drug screen.
Physical Demands
Ability to lift and carry 25 lbs.
Ability to walk up and down stairs.
Ability to move around the facility, interacting with clients for extended periods.
Work is generally performed in an office environment; may entail using a computer for extended periods of time.
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Schedule Wednesday‑Sunday, 2:00 pm – 10:00 pm
Benefits
Low‑cost medical, dental, and vision coverage; Health Savings Account (HSA)
403(b) retirement plan with 50% employer match up to 3%
Employee Assistance Program
33 paid days off: 11 holidays, 12 sick days, 10 vacation days to start (increases to 12 after 1 yr, 15 after 2 yr)
Sick and vacation time accrue hourly per pay period
$50,000 employer‑paid life insurance; additional coverage available
Employer contribution to HSA paid quarterly
Employee Referral Program with cash bonuses and paid time off
About Volunteers of America, Utah Volunteers of America, Utah (VOA Utah) is part of a national, nonprofit, faith‑based human services organization that provides community‑supported paths for vulnerable individuals to improve their lives and increase self‑reliance. We encourage applicants with lived experience and recognize that personal life experiences can provide a unique understanding that supports successful work.
Program Mission Statement Empowering individuals who experience co‑occurring mental wellness and substance use challenges to reclaim their lives, build resilience, and cultivate lasting recovery through an all‑encompassing personal approach.
Position Summary The Behavioral Health Technician increases rapport with clients through trauma‑informed practices, creating a safe, welcoming environment that offers stabilization, encourages self‑sufficiency, independence, and provides basic services and support toward a healthier lifestyle.
Essential Duties
Staff management: participate in hiring, performance evaluations, disciplinary processes; provide on‑going training and feedback; support staff development; lead training on trauma‑informed practices, motivational interviewing, secondary trauma, self‑care; maintain weekend staff schedule; facilitate volunteer activities; monitor and ensure required staff coverage for licensure compliance and safety.
Licensing, agency, and contract compliance: utilize licensing requirements to guide daily operations; assist the Program Manager and Staff Supervisor; participate in annual licensing process.
Community coordination: maintain relationships with community entities, client families, agency donors, and emergency response services.
Facility and resource management: ensure weekend technicians organize and clean the facility and vehicles.
Record keeping: train staff to document client activities; oversee client files and paperwork; conduct audits for compliance and training needs.
Client services: apply trauma‑informed practices; manage difficult client behaviors; maintain professional boundaries; facilitate groups; participate in on‑call schedule; attend work regularly; expand knowledge of community resources; keep CPR and First Aid certification; adhere to HIPAA and federal confidentiality laws.
Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.
Skills
Degree in social services and three years of experience, or equivalent education/experience; one year supervisory experience desired.
Excellent verbal and written communication; attention to detail.
Considers alternatives before making independent decisions.
Remains calm and responsive in crises.
Maintains confidentiality of information.
Flexible and responsive to change; organizes, prioritizes, and completes multiple tasks independently.
Computer literate with familiarity of Microsoft Office.
Upholds professional boundaries and agency policies; interacts professionally with a diverse workforce, clients, and the public.
Willingness to accept supervision and direction.
Becomes CPR and First Aid certified.
Must be at least 21 years old if driving is part of the job; possess a current driver’s license, good driving record, and be insurable on the agency liability policy.
Must pass Utah‑DHS – Office of Licensing background screening and pre‑employment drug screen.
Physical Demands
Ability to lift and carry 25 lbs.
Ability to walk up and down stairs.
Ability to move around the facility, interacting with clients for extended periods.
Work is generally performed in an office environment; may entail using a computer for extended periods of time.
#J-18808-Ljbffr