Henry Ford Health
Clinic Service Representative-West Bloomfield - Specialty (Women's Health, Urolo
Henry Ford Health, Detroit, Michigan, United States, 48228
Clinic Service Representative - West Bloomfield (Specialty: Women’s Health, Urology, Orthopedics) — Full Time
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Clinic Service Representative-West Bloomfield - Specialty (Women’s Health, Urology, Ortho)- Full Time
role at
Henry Ford Health .
Under general supervision, follows standard operating procedures for all patient registration activities, including patient reception, face‑to‑face check‑in and check‑out, preregistration, insurance verification, cash collections, chart reconciliation, and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence for all customer groups.
Education and Experience Required
High School Diploma or equivalent.
Required to perform calculations, complete forms, and extensively utilize computer information system.
Familiarity with clinic environment preferred.
Demonstrated ability to work with detailed information.
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
Ability to discuss patients’ general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
Ability to work successfully in a fast‑paced environment with frequent interruptions.
Ability to work within a team setting and be supportive of team members.
Successful completion of yearly competencies.
Basic computer skills (knowledgeable about opening software/email, navigating on a keyboard, logging in and out of computer).
Ability to work effectively with populations of diverse backgrounds and ages.
Dependable and punctual.
Strong organizational skills and ability to multi‑task.
Additional Information
Organization: Corporate Services
Department: Ambulatory Bus Ops - North
Shift: Rotating
Union Code: Not Applicable
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Other
Industries
Hospitals and Health Care, Insurance, and Wellness and Fitness Services
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Clinic Service Representative-West Bloomfield - Specialty (Women’s Health, Urology, Ortho)- Full Time
role at
Henry Ford Health .
Under general supervision, follows standard operating procedures for all patient registration activities, including patient reception, face‑to‑face check‑in and check‑out, preregistration, insurance verification, cash collections, chart reconciliation, and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence for all customer groups.
Education and Experience Required
High School Diploma or equivalent.
Required to perform calculations, complete forms, and extensively utilize computer information system.
Familiarity with clinic environment preferred.
Demonstrated ability to work with detailed information.
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
Ability to discuss patients’ general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
Ability to work successfully in a fast‑paced environment with frequent interruptions.
Ability to work within a team setting and be supportive of team members.
Successful completion of yearly competencies.
Basic computer skills (knowledgeable about opening software/email, navigating on a keyboard, logging in and out of computer).
Ability to work effectively with populations of diverse backgrounds and ages.
Dependable and punctual.
Strong organizational skills and ability to multi‑task.
Additional Information
Organization: Corporate Services
Department: Ambulatory Bus Ops - North
Shift: Rotating
Union Code: Not Applicable
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Other
Industries
Hospitals and Health Care, Insurance, and Wellness and Fitness Services
#J-18808-Ljbffr