Parkside Pediatrics
The Onyx Group - Medical Reimbursement Specialist Lead
Parkside Pediatrics, Greenville, South Carolina, us, 29610
The Onyx Group - Medical Reimbursement Specialist Lead
Bonaventure Cir, Greenville, SC 29607, USA
Job Description Posted Monday, December 15, 2025 at 5:00 AM
Job Title
: Medical Reimbursement Specialist Team Lead
Weekly Hours
: Full-Time
Posting
: Internal and External
Supervised by
: Coordinator, Billing
Position Overview
: Coordinates, in partnership with the Billing Coordinator, the billing and administrative operations for the Onyx Group Billing Department. Responsible for day-to-day operations including, but not limited to promotion of teamwork, adherence to applicable policies and procedures, and delivery of the overall patient experience. This position is responsible for training, answering questions, and establishing strong relationships with patients and insurance companies. Medical Reimbursement Specialists will utilize Lead for billing, claim, and insurance concerns.
Responsibilities
:
Works directly with Coordinator to identify new approaches and solutions to billing processes
Responsible for ensuring all new MRS and IV team members are trained accurately and completely
Works on MRS and IV tasks when team members are out or if a team falls behind on their tasks
Provides functional and process expertise to IV and MRS including answering questions and running reports as needed
Assists with development and maintenance of billing rules and regulations
Miscellaneous tasks assigned by Coordinator; such as leading meetings, working on spreadsheets, insurance representative communications, and attending additional team meetings
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; also conducts self in accordance with the Onyx employee handbook
100% Responsibility
Self-Aware
Committed to ending gossip
Lives a life of Fun and Play
Hold team members accountable and address concerns
Teams-all team members must be on Teams with extension and task listed
Time Management
Keep manuals updated
New hire training process
Assist with department goals
Team appreciation
Required Education & Certifications :
Physician billing and physician office experience. Excellent customer service skills; ability to work effectively with patients, team members and the public.
Knowledge of medical terminology and insurance practices. Skilled in gathering, interpreting and reporting insurance information and trouble-shooting issues. Ability to identify claim problems and recommend solutions. Strong in leadership, team development and situational assessment skills as well as problem-solving. Strong ethics, and a high level of personal and professional integrity needed.
Work environment and Physical Demands : Requires sitting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.
Bonaventure Cir, Greenville, SC 29607, USA
#J-18808-Ljbffr
Job Description Posted Monday, December 15, 2025 at 5:00 AM
Job Title
: Medical Reimbursement Specialist Team Lead
Weekly Hours
: Full-Time
Posting
: Internal and External
Supervised by
: Coordinator, Billing
Position Overview
: Coordinates, in partnership with the Billing Coordinator, the billing and administrative operations for the Onyx Group Billing Department. Responsible for day-to-day operations including, but not limited to promotion of teamwork, adherence to applicable policies and procedures, and delivery of the overall patient experience. This position is responsible for training, answering questions, and establishing strong relationships with patients and insurance companies. Medical Reimbursement Specialists will utilize Lead for billing, claim, and insurance concerns.
Responsibilities
:
Works directly with Coordinator to identify new approaches and solutions to billing processes
Responsible for ensuring all new MRS and IV team members are trained accurately and completely
Works on MRS and IV tasks when team members are out or if a team falls behind on their tasks
Provides functional and process expertise to IV and MRS including answering questions and running reports as needed
Assists with development and maintenance of billing rules and regulations
Miscellaneous tasks assigned by Coordinator; such as leading meetings, working on spreadsheets, insurance representative communications, and attending additional team meetings
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; also conducts self in accordance with the Onyx employee handbook
100% Responsibility
Self-Aware
Committed to ending gossip
Lives a life of Fun and Play
Hold team members accountable and address concerns
Teams-all team members must be on Teams with extension and task listed
Time Management
Keep manuals updated
New hire training process
Assist with department goals
Team appreciation
Required Education & Certifications :
Physician billing and physician office experience. Excellent customer service skills; ability to work effectively with patients, team members and the public.
Knowledge of medical terminology and insurance practices. Skilled in gathering, interpreting and reporting insurance information and trouble-shooting issues. Ability to identify claim problems and recommend solutions. Strong in leadership, team development and situational assessment skills as well as problem-solving. Strong ethics, and a high level of personal and professional integrity needed.
Work environment and Physical Demands : Requires sitting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.
Bonaventure Cir, Greenville, SC 29607, USA
#J-18808-Ljbffr