The Jewish Board
2488 Grand Concourse, Bronx, NY 10458, USA
Job Description Posted Tuesday, December 23, 2025 at 5:00 AM
Purpose Youth Assertive Community Treatment (ACT) services are focused on improving or ameliorating the significant functional impairments and sever symptomatology experienced by youth due to mental illness or serious emotional disturbance. Clinical and rehabilitative interventions are also focused on enhancing family functioning to foster health/wellbeing, stability and re‑integration for youth who are returning home after residential treatment or in‑patient hospitalization. The Youth ACT Team is a multi‑disciplinary team and works together to provide family‑driven, youth‑guided and developmentally appropriate services to comprehensively address the needs of youth within the family, school, medical, behavioral, psychosocial and community domains.
Position Overview The Youth ACT Team Clinical Support/Case Manager works as part of a multi‑disciplinary team to provide treatment and support services to families and children, ages 10 to 21, who have significant behavioral health needs and who are at risk of entering, or returning home from high‑end services, such as inpatient settings or residential services. The role involves assessing risk and needs, assisting the child/youth and family in the development of a person‑centered care plan, educating child/youth and family members and coordinating other aspects of members' health and community services, linking child/youth and families to community resources. Youth ACT Team Clinical Support/Case Manager provides support to child/youth transiting home, engaging child and family providing highly individualized services focused on clinical treatment, family psychoeducation and skills development. The Clinical Support/Case Manager provides services to youth and families in their homes and communities and collaborates closely with other service providers and systems with which the family interacts. The role will require some evening availability and rotating on‑call coverage.
Key Essential Functions
Provide linkages to community resources and supports to help child/youth live in the community, transition home from higher levels of care and meet their personal goals
Responsible for ensuring that services and supports in the educational, vocational and benefit domains are identified and addressed
Engage and assist the child/youth and family in defining their desired goals and the action steps by which to achieve them
Actively participate and function as part of a multi‑disciplinary team providing services, as a unit, to youth and families a minimum of 6 times monthly
Assisting children/youth and families to obtain needed medical, social, psychosocial, educational, financial, vocational, housing and other services
Establish collaborative working relationships and act as a liaison with community providers, managed care plans, schools and medical providers
Complete casework documentation and collect and report data, as required, while adhering to productivity standards
Foster relationships with community providers to ensure that recipients receive appropriate services as they transition back into the community and to share or collect collateral information
Appointment navigation by accompanying to appointments—including but not limited to travel training, reengagement in community care and addressing needs and barriers to services as well as making appropriate referrals
Attend and participate in interdisciplinary team meetings and supervisory sessions
Monitor, evaluate and record participant progress with respect to care plan goals
Attend scheduled Youth ACT Team staff meetings 4 times weekly
Attend mandatory Youth ACT trainings
Be available to work a flexible schedule in response to participant needs and perform other related duties as assigned
Core Competencies
Knowledge of mental illness, serious emotional disturbance and substance use disorders
Critical thinking and problem solving
Team player who functions well in a multi‑disciplinary team environment
Delivers services that are trauma‑informed and attend to cultural considerations and incorporate an anti‑oppressive lens
Proactive in terms of therapeutic interventions, continuous monitoring and engagement efforts
Commitment to building and strengthening therapeutic and family relationships across all interactions
Identifies and builds on individual, family and community strengths; empowers youth and families
Ability to develop, evaluate, implement and a clinical treatment plan/intervention to meet the needs of individual youth and families with a focus on achievable outcomes
Ability to document assessments, plans and interventions
Educational/Training Required
Bachelor’s degree required, or master’s degree preferred
Experience Required/Language Preference
At least one full year of experience working with families and children with Serious Emotionally Disturbed (SED) and/or severe mental, emotional and behavioral impairments
Computer Skills Required
Working knowledge of Microsoft Office, ability to learn electronic health records and other software as required
Competency in written, verbal and computational skills to present and document records in accordance with program standards
Work Environment/Physical Effort Frequent travel throughout the assigned borough (Bronx or Queens); infrequent travel throughout NYC
Equal Opportunity Employer Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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Job Description Posted Tuesday, December 23, 2025 at 5:00 AM
Purpose Youth Assertive Community Treatment (ACT) services are focused on improving or ameliorating the significant functional impairments and sever symptomatology experienced by youth due to mental illness or serious emotional disturbance. Clinical and rehabilitative interventions are also focused on enhancing family functioning to foster health/wellbeing, stability and re‑integration for youth who are returning home after residential treatment or in‑patient hospitalization. The Youth ACT Team is a multi‑disciplinary team and works together to provide family‑driven, youth‑guided and developmentally appropriate services to comprehensively address the needs of youth within the family, school, medical, behavioral, psychosocial and community domains.
Position Overview The Youth ACT Team Clinical Support/Case Manager works as part of a multi‑disciplinary team to provide treatment and support services to families and children, ages 10 to 21, who have significant behavioral health needs and who are at risk of entering, or returning home from high‑end services, such as inpatient settings or residential services. The role involves assessing risk and needs, assisting the child/youth and family in the development of a person‑centered care plan, educating child/youth and family members and coordinating other aspects of members' health and community services, linking child/youth and families to community resources. Youth ACT Team Clinical Support/Case Manager provides support to child/youth transiting home, engaging child and family providing highly individualized services focused on clinical treatment, family psychoeducation and skills development. The Clinical Support/Case Manager provides services to youth and families in their homes and communities and collaborates closely with other service providers and systems with which the family interacts. The role will require some evening availability and rotating on‑call coverage.
Key Essential Functions
Provide linkages to community resources and supports to help child/youth live in the community, transition home from higher levels of care and meet their personal goals
Responsible for ensuring that services and supports in the educational, vocational and benefit domains are identified and addressed
Engage and assist the child/youth and family in defining their desired goals and the action steps by which to achieve them
Actively participate and function as part of a multi‑disciplinary team providing services, as a unit, to youth and families a minimum of 6 times monthly
Assisting children/youth and families to obtain needed medical, social, psychosocial, educational, financial, vocational, housing and other services
Establish collaborative working relationships and act as a liaison with community providers, managed care plans, schools and medical providers
Complete casework documentation and collect and report data, as required, while adhering to productivity standards
Foster relationships with community providers to ensure that recipients receive appropriate services as they transition back into the community and to share or collect collateral information
Appointment navigation by accompanying to appointments—including but not limited to travel training, reengagement in community care and addressing needs and barriers to services as well as making appropriate referrals
Attend and participate in interdisciplinary team meetings and supervisory sessions
Monitor, evaluate and record participant progress with respect to care plan goals
Attend scheduled Youth ACT Team staff meetings 4 times weekly
Attend mandatory Youth ACT trainings
Be available to work a flexible schedule in response to participant needs and perform other related duties as assigned
Core Competencies
Knowledge of mental illness, serious emotional disturbance and substance use disorders
Critical thinking and problem solving
Team player who functions well in a multi‑disciplinary team environment
Delivers services that are trauma‑informed and attend to cultural considerations and incorporate an anti‑oppressive lens
Proactive in terms of therapeutic interventions, continuous monitoring and engagement efforts
Commitment to building and strengthening therapeutic and family relationships across all interactions
Identifies and builds on individual, family and community strengths; empowers youth and families
Ability to develop, evaluate, implement and a clinical treatment plan/intervention to meet the needs of individual youth and families with a focus on achievable outcomes
Ability to document assessments, plans and interventions
Educational/Training Required
Bachelor’s degree required, or master’s degree preferred
Experience Required/Language Preference
At least one full year of experience working with families and children with Serious Emotionally Disturbed (SED) and/or severe mental, emotional and behavioral impairments
Computer Skills Required
Working knowledge of Microsoft Office, ability to learn electronic health records and other software as required
Competency in written, verbal and computational skills to present and document records in accordance with program standards
Work Environment/Physical Effort Frequent travel throughout the assigned borough (Bronx or Queens); infrequent travel throughout NYC
Equal Opportunity Employer Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
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