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Diamond Accelerator

Practice Manager - Medical Spa

Diamond Accelerator, Scottsdale, Arizona, us, 85261

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Practice Manager – Medical Spa Location: Scottsdale, AZ / Haus of Confidence

Employment Type: Full-Time

Salary: $70,000 - $90,000/year + performance-based bonus

Experience Required: 2+ Years in Med Spa or Aesthetic Practice Management

Reports to: Director of Operations / CEO / Ownership

About Us We are a highly reputable medical aesthetics practice known for excellence in patient care, cutting-edge treatments, and a commitment to delivering results-driven experiences. As we continue to expand, we are looking for a seasoned Practice Manager to lead day-to-day operations within our thriving location.

Position Overview The Practice Manager will oversee daily business operations, team performance, and client satisfaction in our high-volume practice. The ideal candidate has a strong leadership presence, a deep understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices. This role will also be responsible for supporting and conducting consultations.

Key Responsibilities

Oversee and optimize daily operations within location

Lead, train, and support front desk staff, providers, and support teams

Ensure consistent, high-quality client experiences and satisfaction; ensure patient journey is positive and seamless

Manage schedules, systems, inventory, and vendor relationships

Conduct consultations as needed

Meet and exceed all monthly service and retail goals; coach team to meet and exceed goals

Must be able to multi-task with a smile

Track individual and team sales performance and other KPIs

Monitor and report KPIs and implement strategies to improve revenue, retention, and operational efficiency

Ensure compliance with all state regulations and company protocols

Support business development, marketing campaigns, and client outreach; build community partnerships

Act as a liaison between ownership and staff

Implement and improve systems, execute on ideas

Conduct performance reviews

Hire, onboard, and train staff; implement corrective actions or terminations as needed

Drive sales across all categories (aesthetics, wellness, liposuction, memberships, retail, etc.)

Qualifications

Minimum of 2 years of management experience in a medical spa or aesthetic practice

Strong leadership and team-building skills

Proficient with technology - computers, software, EMR systems, scheduling, and CRM tools

Excellent communication, organizational, critical thinking, and problem-solving abilities

Strong business and sales acumen

Deep knowledge of aesthetic treatments and services

Support of marketing efforts

Professional, polished, and patient-focused demeanor

Bi-lingual (English & Spanish) preferred

What We Offer

Competitive salary: $70,000-$90,000/year + bonus opportunities

Potential for advancement with a growing brand

Opportunity to manage a high-volume, fast-pasted environment with professionalism and positivity

Dynamic and collaborative team environment

A forward-thinking, trendsetting practice that is open to great ideas to continuously improve on the strong foundation we’ve built

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