SouthEast Alaska Regional Health Consortium (SEARHC)
Behavioral Health Case Manager
SouthEast Alaska Regional Health Consortium (SEARHC), Sitka, Alaska, United States, 99835
Behavioral Health Case Manager
– SouthEast Alaska Regional Health Consortium (SEARHC)
Pay Range:
$27.81 - $38.62
Job Overview This Behavioral Health Case Manager supports adults and/or children and families with or at risk of developing serious emotional, mental, and/or substance use disorders. The Case Manager is responsible for managing an assigned caseload to assess, support, advocate, and coordinate community resources that assist toward stabilization, independence, and recovery.
Key Essential Functions and Accountabilities
Manages and monitors assigned client caseload using interpersonal skills that support independence, autonomy, safety, and stability.
Assists clients to link and coordinate with health and social service supports (e.g., medical, hospital, psychiatric, substance use, housing, food, clothing, financial assistance, education, employment, legal, social security, tribal organizations, and other community/social services).
Provides supportive active listening to engage, encourage, and motivate clients toward self‑directed support and change.
Documents all services and encounters in compliance with organizational standards and timelines; completes prior authorizations for additional testing, services, treatment, or medication.
Responds promptly to urgent client circumstances for assigned caseload and others when directed by supervisor or treatment team leader.
Works closely with Referral Care Coordinators and processes referrals to facilitate internal and external care.
Proactively identifies delays and obstacles to care and works to remedy cases and improve processes.
Provides outreach and advocacy in the community to meet client needs.
Facilitates individual and group psycho‑education skills and classes as described in treatment plan.
Attends and participates in staff meetings, mandatory trainings, and in‑services; maintains skills, competencies, and certifications.
Interacts with clients, peers, colleagues, and customers while upholding SEARHC’s Mission, Vision, and Values.
Completes patient‑specific training reflective of staff caseload (e.g., Substance, Crisis, or other therapeutic skills and techniques).
Other duties as assigned.
Education, Certifications, and Licenses Required
Preferred: Bachelor’s degree in social services, education, human development, mental health, or related field. Equivalent education and experience may substitute on a year‑for‑year basis.
Experience Required
Preferred: General case management, social work, or counseling experience.
Preferred: Minimum of 6 months of addiction services experience.
Knowledge
Case management principles and application in integrated settings.
Use of customer service and recovery skills.
Skills
Coordination of patient cases within integrated team.
Active listening, critical thinking, and problem‑solving.
Use of equipment and software (computers, electronic health record, fax, Outlook, phone system).
Effective oral and written communication.
Abilities
Multi‑task and work independently in a fast‑paced, dynamic environment.
Maintain compliance with annual competencies.
Provide advocacy and outreach.
Problem‑solve and use conflict resolution skills to maintain good working relations with staff and departments.
Meet patients’ needs promptly and appropriately.
Work with individuals across varied demographics, including those with addictions, homelessness, and severe mental illness.
Required Certifications Clinical Competency Assessment – SEARHC
Benefits
Retirement, paid time off, paid parental leave, health insurance, dental, vision.
Life insurance; long and short‑term disability.
Other benefits as applicable.
We are a non‑profit health consortium dedicated to serving Southeast Alaska residents. We view our employees as our strongest assets and prioritize their professional advancement.
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– SouthEast Alaska Regional Health Consortium (SEARHC)
Pay Range:
$27.81 - $38.62
Job Overview This Behavioral Health Case Manager supports adults and/or children and families with or at risk of developing serious emotional, mental, and/or substance use disorders. The Case Manager is responsible for managing an assigned caseload to assess, support, advocate, and coordinate community resources that assist toward stabilization, independence, and recovery.
Key Essential Functions and Accountabilities
Manages and monitors assigned client caseload using interpersonal skills that support independence, autonomy, safety, and stability.
Assists clients to link and coordinate with health and social service supports (e.g., medical, hospital, psychiatric, substance use, housing, food, clothing, financial assistance, education, employment, legal, social security, tribal organizations, and other community/social services).
Provides supportive active listening to engage, encourage, and motivate clients toward self‑directed support and change.
Documents all services and encounters in compliance with organizational standards and timelines; completes prior authorizations for additional testing, services, treatment, or medication.
Responds promptly to urgent client circumstances for assigned caseload and others when directed by supervisor or treatment team leader.
Works closely with Referral Care Coordinators and processes referrals to facilitate internal and external care.
Proactively identifies delays and obstacles to care and works to remedy cases and improve processes.
Provides outreach and advocacy in the community to meet client needs.
Facilitates individual and group psycho‑education skills and classes as described in treatment plan.
Attends and participates in staff meetings, mandatory trainings, and in‑services; maintains skills, competencies, and certifications.
Interacts with clients, peers, colleagues, and customers while upholding SEARHC’s Mission, Vision, and Values.
Completes patient‑specific training reflective of staff caseload (e.g., Substance, Crisis, or other therapeutic skills and techniques).
Other duties as assigned.
Education, Certifications, and Licenses Required
Preferred: Bachelor’s degree in social services, education, human development, mental health, or related field. Equivalent education and experience may substitute on a year‑for‑year basis.
Experience Required
Preferred: General case management, social work, or counseling experience.
Preferred: Minimum of 6 months of addiction services experience.
Knowledge
Case management principles and application in integrated settings.
Use of customer service and recovery skills.
Skills
Coordination of patient cases within integrated team.
Active listening, critical thinking, and problem‑solving.
Use of equipment and software (computers, electronic health record, fax, Outlook, phone system).
Effective oral and written communication.
Abilities
Multi‑task and work independently in a fast‑paced, dynamic environment.
Maintain compliance with annual competencies.
Provide advocacy and outreach.
Problem‑solve and use conflict resolution skills to maintain good working relations with staff and departments.
Meet patients’ needs promptly and appropriately.
Work with individuals across varied demographics, including those with addictions, homelessness, and severe mental illness.
Required Certifications Clinical Competency Assessment – SEARHC
Benefits
Retirement, paid time off, paid parental leave, health insurance, dental, vision.
Life insurance; long and short‑term disability.
Other benefits as applicable.
We are a non‑profit health consortium dedicated to serving Southeast Alaska residents. We view our employees as our strongest assets and prioritize their professional advancement.
#J-18808-Ljbffr