Ohio State University
Patient Financial Counselor 1 page is loaded## Patient Financial Counselor 1locations:
East Hospitaltime type:
Full timeposted on:
Posted Todayjob requisition id:
R142362Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient Financial Counselor 1## Department:East | Precert and Financial Counseling**Scope of Position**To interview and/or review uninsured or underinsured patients (inpatients, outpatient’s surgeries and observation patients) daily, and to obtain third party billing information or to establish payment arrangements, financial clearance, including Medicaid, HCAP, or Charity program.**Position Summary**The Financial Counselor responsibilities include understanding and verifying coverage for Outpatient, Inpatient and Ambulatory Surgery Services, financial counseling, and making recommendations to customers or family members for various third party financial assistance programs or recommend payment plans.**Minimum Qualifications****For Hire**:High School diploma or equivalent.
At least 6 months in healthcare setting and/or revenue cycle department or customer service experience OR at least 6 months experience in a financial counseling role and demonstrated success of meeting standards from previous employer.
At least 6 months experience utilizing Microsoft Office programs with an emphasis in Word and Excel.
At least 6 months experience utilizing computers and websites.
Demonstrates interpersonal, verbal and written communication skills. Has experience utilizing some or all of the following technologies: web camera, check reader, electronic insurance eligibility systems, insurance websites, ACD telephone systems, workforce management systems.
Ability to resolve conflicts independently and within team.
Ability to handle difficult customers in stressful situations, critical thinking and problem solving skills.
Self-motivated & dependable.
Detail oriented, highly organized and able to perform duties with a high level of accuracy.
Escalates issues appropriately to upper management.
Works independently & identifies opportunity for new work when time allows.
Works collaboratively with others.
Collects payments and sets up payment arrangements.
Ability to multi-task and independently prioritize those tasks and routes work appropriately without involvement of supervisor.## Additional Information:## Location:East Hospital - Main (0398)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.As required by Ohio Revised Code section
3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.**Each day, Buckeyes across the state and around the world make a lasting impact.**
The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures.Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents.Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties.Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers.Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. #J-18808-Ljbffr
East Hospitaltime type:
Full timeposted on:
Posted Todayjob requisition id:
R142362Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Patient Financial Counselor 1## Department:East | Precert and Financial Counseling**Scope of Position**To interview and/or review uninsured or underinsured patients (inpatients, outpatient’s surgeries and observation patients) daily, and to obtain third party billing information or to establish payment arrangements, financial clearance, including Medicaid, HCAP, or Charity program.**Position Summary**The Financial Counselor responsibilities include understanding and verifying coverage for Outpatient, Inpatient and Ambulatory Surgery Services, financial counseling, and making recommendations to customers or family members for various third party financial assistance programs or recommend payment plans.**Minimum Qualifications****For Hire**:High School diploma or equivalent.
At least 6 months in healthcare setting and/or revenue cycle department or customer service experience OR at least 6 months experience in a financial counseling role and demonstrated success of meeting standards from previous employer.
At least 6 months experience utilizing Microsoft Office programs with an emphasis in Word and Excel.
At least 6 months experience utilizing computers and websites.
Demonstrates interpersonal, verbal and written communication skills. Has experience utilizing some or all of the following technologies: web camera, check reader, electronic insurance eligibility systems, insurance websites, ACD telephone systems, workforce management systems.
Ability to resolve conflicts independently and within team.
Ability to handle difficult customers in stressful situations, critical thinking and problem solving skills.
Self-motivated & dependable.
Detail oriented, highly organized and able to perform duties with a high level of accuracy.
Escalates issues appropriately to upper management.
Works independently & identifies opportunity for new work when time allows.
Works collaboratively with others.
Collects payments and sets up payment arrangements.
Ability to multi-task and independently prioritize those tasks and routes work appropriately without involvement of supervisor.## Additional Information:## Location:East Hospital - Main (0398)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.As required by Ohio Revised Code section
3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.**Each day, Buckeyes across the state and around the world make a lasting impact.**
The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures.Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents.Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties.Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers.Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. #J-18808-Ljbffr