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AstraZeneca

Manager, Global Clinical Solutions

AstraZeneca, Durham, North Carolina, United States, 27703

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Manager, Global Clinical Solutions (GCS) / IRT Lead Join AstraZeneca to enable efficient delivery of GCS services and technology for clinical programs. Lead Interactive Response Technology (IRT)/Randomization & Trial Supply Management (RTSM) systems across study lifecycle—set‑up, maintenance, and close‑out—covering randomization, drug supply, and site/subject activities. Drive continuous improvement and ensure delivery to time, cost, and quality.

We are recruiting IRT Leads to oversee Interactive Response Technology (IRT)/Randomization & Trial Supply Management (RTSM) systems that manage randomization, drug supply, and site/subject activities for clinical studies. In this role, you will support study teams through the full lifecycle—set‑up, maintenance, and close‑out—of the IRT system tailored to each clinical protocol. You will drive vendor management, ensuring performance, quality, compliance, and timely delivery across IRT providers. Successful candidates require strong project management skills, including planning, risk/issue management, stakeholder communication, and on‑time execution.

Key Responsibilities

Service delivery and lifecycle management of GCS processes, systems, and tools; ensure business continuity and compliance.

IRT/RTSM leadership: translate protocol requirements into system design, oversee configuration, UAT, go‑live, maintenance, and decommissioning.

Vendor management: manage IRT providers for scope, quality, compliance, timelines, and SLAs; resolve issues and ensure on‑time delivery.

Project management: plan and track milestones, manage risks/issues and changes, communicate clearly with stakeholders, and report progress.

Training and user enablement: deliver training on processes/systems/tools, facilitate knowledge sharing, define best practices, and maintain communications across GCS and AZ.

Process improvement: analyze usage and performance, identify efficiency opportunities, build business cases, and lead Lean‑driven improvements.

Performance monitoring and change delivery: monitor KPIs, implement operational changes, embed continuous improvement and effective knowledge management.

Essential Qualifications

Bachelor’s degree in life sciences/healthcare and 4+ years of experience.

Strong project management, analytical, and organizational skills; stakeholder management and presentation skills.

Excellent written and spoken English.

Proven risk and issue management; effective use of escalation and governance.

Ability to build relationships and achieve outcomes without direct line authority; curious, self‑motivated, and proactive.

Desirable

Expertise in GCS/IRT services; experience with Lean Six Sigma and Quality Management Systems (QMS).

≈2+ years in drug development or clinical operations; understanding of ICH GCP.

Experience in a complex, global organization and cross‑functional collaboration.

Compensation and Benefits The annual base pay for this position ranges from $98,893.60 to $148,340.40. Our positions offer eligibility for various incentives—short‑term incentive bonuses, equity‑based awards for salaried roles, and commissions for sales roles. Benefits include qualified retirement programs, paid time off (vacation, holiday, leaves), and health, dental, and vision coverage according to applicable plans.

Date Posted 19-Dec-2025

Closing Date 30-Jan-2026

Equal Employment Opportunity Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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