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U.S. Committee for Refugees and Immigrants (USCRI)

Case Manager - Wellness

U.S. Committee for Refugees and Immigrants (USCRI), Des Moines, Iowa, United States, 50319

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U.S. Committee for Refugees and Immigrants (USCRI) provided pay range This range is provided by U.S. Committee for Refugees and Immigrants (USCRI). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $43,680.00/yr - $47,840.00/yr

U.S. Committee for Refugees and Immigrants (USCRI) , is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org. Overview The Refugee Wellness Program of USCRI Des Moines provides case management to refugees residing in the U.S. for less than five years who have chronic or critical physical and mental health conditions. The Case Manager will support clients with gaining access to needed medical, social, and other services, while also serving to enhance the capacity of local medical providers to serve refugee communities. The Case Manager will provide intensive case management support, client-centered advocacy, referral to appropriate community support services, and transportation support through a trauma-informed approach. USCRI has a mandatory COVID-19 vaccine policy. All employees must be fully vaccinated to work at any/all locations of USCRI.

Essential Duties And Responsibilities

Increase access to healthcare resources for refugees

Facilitate a coordinated system of health care for refugees in the Des Moines area

Build the capacity of physical health providers and other service providers to care for refugee health needs

Provide direct case management services to refugees in the community

Conduct home visits, intakes and assessments of clients referred to the program

Coordinate appointments and services, maintain case files and case notes for clients enrolled in program

Track client enrollment, outcomes, and interventions, and provide information in regular reports

Work together with team members in the Wellness Program and resettlement agency to serve refugees with medical needs

Attend meetings of stakeholders in the health community to create new partnerships and share resources

Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary

Perform other job-related duties as assigned by supervisor

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

Position Requirements

Bachelor's degree or equivalent combination of education and work experience in social work, human services, public health, sociology, or a relevant field

Prior experience providing case management services to refugees, asylees, and other immigrants preferred

Excellent interpersonal skills, including ability to listen, communicate clearly, and build relationships and partnerships with program and Field Office staff

Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment

Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation

Ability to travel within the state of Iowa as required

Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel and other database programs as required

Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace

Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people

Training Requirements

Satisfactory Completion of USCRI’s Orientation and Training

Complete additional training as identified by supervisor(s), program director or Human Resources

PHYSICAL DEMANDS

Use of manual dexterity, tactile, visual, and audio acuity

Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands

Occasional lifting (up to 25 pounds), bending, pulling, and carrying

Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Non-profit Organizations

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