Washington University in St. Louis
Patient Care Associate (Trainee) - Medicine Multispecialty Center
Washington University in St. Louis, Saint Louis, Missouri, United States, 63146
Patient Care Associate (Trainee) - Medicine Multispecialty Center
Join to apply for the
Patient Care Associate (Trainee) - Medicine Multispecialty Center
role at
Washington University in St. Louis
Position Summary This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.
Primary Duties & Responsibilities
Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back‑up support for others.
Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre‑established instructions to patients.
Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
May perform routine laboratory tests and sample analyses.
May show patients to examination rooms and prepare them for the physician.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).
Office equipment.
Clinical/diagnostic equipment.
Simple hand tools.
Education & Qualifications
High school diploma or equivalent high school certification or combination of education and/or experience.
Basic Life Support certification must be obtained within one month of hire date; online BLS certifications without a skills assessment component are not sufficient.
Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross (required or acceptable).
Preferred Qualifications
Some college or medical assistant school training.
File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions.
Grade C03‑H
Salary Range $15.25 - $20.56 / Hourly – Individual rates will be determined by qualifications, performance, market, and department budget.
Benefits Statement Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U‑Pass for eligible employees.
403(b) retirement savings plan with 7% university contribution.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians.
Family
4 weeks of caregiver leave to bond with new child; resources for continued childcare needs; adult care support.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Seniority Level
Internship
Employment Type
Full‑time
Job Function
Health Care Provider
Industry
Higher Education
#J-18808-Ljbffr
Patient Care Associate (Trainee) - Medicine Multispecialty Center
role at
Washington University in St. Louis
Position Summary This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.
Primary Duties & Responsibilities
Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back‑up support for others.
Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre‑established instructions to patients.
Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
May perform routine laboratory tests and sample analyses.
May show patients to examination rooms and prepare them for the physician.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood‑borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Typically sitting at desk or table.
Repetitive wrist, hand or finger movement.
Occasional lifting (25 lbs or less).
Office equipment.
Clinical/diagnostic equipment.
Simple hand tools.
Education & Qualifications
High school diploma or equivalent high school certification or combination of education and/or experience.
Basic Life Support certification must be obtained within one month of hire date; online BLS certifications without a skills assessment component are not sufficient.
Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross (required or acceptable).
Preferred Qualifications
Some college or medical assistant school training.
File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions.
Grade C03‑H
Salary Range $15.25 - $20.56 / Hourly – Individual rates will be determined by qualifications, performance, market, and department budget.
Benefits Statement Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U‑Pass for eligible employees.
403(b) retirement savings plan with 7% university contribution.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians.
Family
4 weeks of caregiver leave to bond with new child; resources for continued childcare needs; adult care support.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Seniority Level
Internship
Employment Type
Full‑time
Job Function
Health Care Provider
Industry
Higher Education
#J-18808-Ljbffr