Fisher-Titus Medical Center
Phlebotomist
Employer: Fisher-Titus Medical Center
Location: Norwalk, OH
Responsibilities
Perform phlebotomy (venipuncture, fingerstick, and heelstick) according to established procedures and utilize computers as appropriate in completing assigned functions.
a. Perform venipuncture using correct technique and with minimal discomfort to the patient.
b. Perform fingerstick procedures with correct technique and when unable to obtain specimen by venipuncture.
c. Perform heelstick on babies with correct technique.
d. Perform proper hand hygiene (i.e. soap and water, or hand sanitizer) before AND after patient contact.
e. Verify all information for accuracy and perform order entry with no errors.
f. Generate collection lists and can add on or cancel tests properly.
Identify patients and properly label specimen tubes.
a. Identify inpatient by checking name and hospital medical record number or date of birth on patient armband and comparing this information to the LIS labels.
b. Identify outpatient by asking the patient to state their first and last name, and their date of birth and comparing this information to the registration face sheet, wristband, and LIS labels.
c. Use handheld device to scan wristband, print labels, and scan labeled specimens into the system at the patient’s chairside/bedside.
d. Ensure orders are checked to the printed specimen labels to confirm all tests are ordered and correct.
e. Label all specimen tubes following established procedure: LIS barcode label, date and time of draw, and phlebotomist initials.
Determine priority of STAT draws. Ensure timely transport of all patient specimens to lab. Organize assigned work and accurately complete assigned workload.
a. Prioritize STAT request. Draw STATs within 5-10 minutes of request; hourly for routines.
b. Ensure that STATs are transported to lab on a priority basis immediately for serious cases; Trauma, disaster, Stroke, Chest Pain.
c. Make conscientious effort to ensure turnaround times that meet Chest Pain and Stroke Accreditation standards.
d. Organize morning routes and accept add on’s.
f. Inform Supervisor of problems in obtaining specimens for any reason.
g. Inform floors of missed patients or patients not drawn for any reason at time of attempt.
Under supervision, help in the training of new employees and student interns at the hospital in the performance of phlebotomy duties.
a. Work with new employees to assist in training of departmental procedures, and properly complete training checklists to ensure new employee competence.
b. Act as a resource to new employees.
Attend all required safety training programs and can describe responsibilities related to general safety, department/service safety, and specific job‑related hazards.
a. Complete Education Day, required in‑services, required readings, and other competency requirements in a timely manner.
b. Maintain work area and equipment in the condition required by department standards.
c. Operate assigned equipment and perform all procedures in a safe manner as instructed.
d. Demonstrate proper body mechanics in all functions.
Responsibly follow the hospital exposure control plans/bloodborne and airborne pathogens.
a. Demonstrate knowledge of techniques, procedures, and correct use of protective barrier equipment.
b. Ensure a safe environment by instituting appropriate control measures.
c. Attend annual education programs.
d. Wear clean gloves when drawing all patients.
e. Perform proper hand hygiene before and after contact with patients, following glove removal and prior to leaving the department.
f. Dispose of needles in biohazard sharps containers.
g. Personal cell phones and electronic devices stored in employee’s locker and not out in working/testing areas.
Demonstrate respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment.
a. Interact with all of the above in a considerate, helpful, and courteous manner, as observed by the supervisor and peers.
b. Foster mature professional relationships with fellow employees in a courteous, friendly manner, as measured by management observation and peer input.
c. Maintain professional composure and confidence during stressful situations.
d. Maintain open communication using appropriate chain of command regarding issues.
e. Conduct all work activities with respect for the rights and wishes of patients, visitors, families, and fellow employees.
f. Maintain confidentiality of all hospital and patient information at all times, as observed by peers and management.
g. Present neat appearance in proper attire and identification, as required by the position, department, and policy.
h. Continuously display a "can do" attitude within the department and across departmental lines to contribute to the overall customer service program in place.
i. Using department‑specific scripting/AIDET, answer any ringing telephone within three rings, and greet all patients/customers/employees appropriately.
Promote effective working relations and work effectively as part of a department/unit team inter‑ and intra‑departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.
a. Participate in staff meetings as determined by the Director/Supervisor, read and sign minutes within 5 days for all staff meetings not attended.
b. Lead and/or contribute to lean process improvement in the laboratory.
c. Support the hospital's mission, policies, and procedures through attendance and participation at committee meetings, if applicable.
d. Promote The Fisher‑Titus Way philosophy: Quality, Perfection of Care, Exceeding Expectations, Delivering Value.
e. Actively participate in the daily Team Huddle.
f. Will lead shift change huddle, give report, review and sign pending logs with oncoming shift.
g. Utilize automated system to communicate inter‑ and intra‑departmentally, as appropriate.
h. Utilize communication boards within department to communicate issues, updates, breaks, phone extensions, etc.
i. Carry portable phone at all times.
j. Will access and respond to e‑mail messages in a timely manner.
k. Follow policy regarding 15‑minute break and 30‑minute lunch/dinner time.
l. Complete work assignments on time/readily accept changes in assignments, as observed by the supervisor.
m. Assist in accessioning with pneumatic tube system, answering phones, processing send‑outs, storage tracking, and entering miscellaneous lab orders.
Will act as a receptionist, greet patients, and answer phones in the outpatient lab when required.
a. Is courteous and friendly to patients and contributes positively to HCAPS/Press Ganey patient satisfaction scores.
b. Answers phones in a prompt and courteous manner and by stating name.
c. Assists with activating orders and ordering testing.
d. Calls/faxes/delivers results/reports to appropriate offices.
e. Critical values are called to the appropriate personnel and documented.
f. Will respond to and document appropriately in the Emanate electronic temperature monitoring system.
Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department.
a. Keeps phlebotomy tray/carts neat and check periodically for any outdated tubes/supplies.
b. Will replenish phlebotomy tray/carts/side tables upon completion of shift.
c. Will ensure that all safety and waste containers are disposed of properly.
d. Maintain stock in phlebotomy room and keep phlebotomy room and storage room neat at all times, and will communicate the need for additional supplies.
Benefits
Hours of Work – Full‑Time (32 hours/week) Variable Day Shift hours
Comprehensive Benefits Package – Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
Contact Get notified about new Phlebotomist jobs in
Norwalk, OH .
#J-18808-Ljbffr
Responsibilities
Perform phlebotomy (venipuncture, fingerstick, and heelstick) according to established procedures and utilize computers as appropriate in completing assigned functions.
a. Perform venipuncture using correct technique and with minimal discomfort to the patient.
b. Perform fingerstick procedures with correct technique and when unable to obtain specimen by venipuncture.
c. Perform heelstick on babies with correct technique.
d. Perform proper hand hygiene (i.e. soap and water, or hand sanitizer) before AND after patient contact.
e. Verify all information for accuracy and perform order entry with no errors.
f. Generate collection lists and can add on or cancel tests properly.
Identify patients and properly label specimen tubes.
a. Identify inpatient by checking name and hospital medical record number or date of birth on patient armband and comparing this information to the LIS labels.
b. Identify outpatient by asking the patient to state their first and last name, and their date of birth and comparing this information to the registration face sheet, wristband, and LIS labels.
c. Use handheld device to scan wristband, print labels, and scan labeled specimens into the system at the patient’s chairside/bedside.
d. Ensure orders are checked to the printed specimen labels to confirm all tests are ordered and correct.
e. Label all specimen tubes following established procedure: LIS barcode label, date and time of draw, and phlebotomist initials.
Determine priority of STAT draws. Ensure timely transport of all patient specimens to lab. Organize assigned work and accurately complete assigned workload.
a. Prioritize STAT request. Draw STATs within 5-10 minutes of request; hourly for routines.
b. Ensure that STATs are transported to lab on a priority basis immediately for serious cases; Trauma, disaster, Stroke, Chest Pain.
c. Make conscientious effort to ensure turnaround times that meet Chest Pain and Stroke Accreditation standards.
d. Organize morning routes and accept add on’s.
f. Inform Supervisor of problems in obtaining specimens for any reason.
g. Inform floors of missed patients or patients not drawn for any reason at time of attempt.
Under supervision, help in the training of new employees and student interns at the hospital in the performance of phlebotomy duties.
a. Work with new employees to assist in training of departmental procedures, and properly complete training checklists to ensure new employee competence.
b. Act as a resource to new employees.
Attend all required safety training programs and can describe responsibilities related to general safety, department/service safety, and specific job‑related hazards.
a. Complete Education Day, required in‑services, required readings, and other competency requirements in a timely manner.
b. Maintain work area and equipment in the condition required by department standards.
c. Operate assigned equipment and perform all procedures in a safe manner as instructed.
d. Demonstrate proper body mechanics in all functions.
Responsibly follow the hospital exposure control plans/bloodborne and airborne pathogens.
a. Demonstrate knowledge of techniques, procedures, and correct use of protective barrier equipment.
b. Ensure a safe environment by instituting appropriate control measures.
c. Attend annual education programs.
d. Wear clean gloves when drawing all patients.
e. Perform proper hand hygiene before and after contact with patients, following glove removal and prior to leaving the department.
f. Dispose of needles in biohazard sharps containers.
g. Personal cell phones and electronic devices stored in employee’s locker and not out in working/testing areas.
Demonstrate respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment.
a. Interact with all of the above in a considerate, helpful, and courteous manner, as observed by the supervisor and peers.
b. Foster mature professional relationships with fellow employees in a courteous, friendly manner, as measured by management observation and peer input.
c. Maintain professional composure and confidence during stressful situations.
d. Maintain open communication using appropriate chain of command regarding issues.
e. Conduct all work activities with respect for the rights and wishes of patients, visitors, families, and fellow employees.
f. Maintain confidentiality of all hospital and patient information at all times, as observed by peers and management.
g. Present neat appearance in proper attire and identification, as required by the position, department, and policy.
h. Continuously display a "can do" attitude within the department and across departmental lines to contribute to the overall customer service program in place.
i. Using department‑specific scripting/AIDET, answer any ringing telephone within three rings, and greet all patients/customers/employees appropriately.
Promote effective working relations and work effectively as part of a department/unit team inter‑ and intra‑departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.
a. Participate in staff meetings as determined by the Director/Supervisor, read and sign minutes within 5 days for all staff meetings not attended.
b. Lead and/or contribute to lean process improvement in the laboratory.
c. Support the hospital's mission, policies, and procedures through attendance and participation at committee meetings, if applicable.
d. Promote The Fisher‑Titus Way philosophy: Quality, Perfection of Care, Exceeding Expectations, Delivering Value.
e. Actively participate in the daily Team Huddle.
f. Will lead shift change huddle, give report, review and sign pending logs with oncoming shift.
g. Utilize automated system to communicate inter‑ and intra‑departmentally, as appropriate.
h. Utilize communication boards within department to communicate issues, updates, breaks, phone extensions, etc.
i. Carry portable phone at all times.
j. Will access and respond to e‑mail messages in a timely manner.
k. Follow policy regarding 15‑minute break and 30‑minute lunch/dinner time.
l. Complete work assignments on time/readily accept changes in assignments, as observed by the supervisor.
m. Assist in accessioning with pneumatic tube system, answering phones, processing send‑outs, storage tracking, and entering miscellaneous lab orders.
Will act as a receptionist, greet patients, and answer phones in the outpatient lab when required.
a. Is courteous and friendly to patients and contributes positively to HCAPS/Press Ganey patient satisfaction scores.
b. Answers phones in a prompt and courteous manner and by stating name.
c. Assists with activating orders and ordering testing.
d. Calls/faxes/delivers results/reports to appropriate offices.
e. Critical values are called to the appropriate personnel and documented.
f. Will respond to and document appropriately in the Emanate electronic temperature monitoring system.
Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department.
a. Keeps phlebotomy tray/carts neat and check periodically for any outdated tubes/supplies.
b. Will replenish phlebotomy tray/carts/side tables upon completion of shift.
c. Will ensure that all safety and waste containers are disposed of properly.
d. Maintain stock in phlebotomy room and keep phlebotomy room and storage room neat at all times, and will communicate the need for additional supplies.
Benefits
Hours of Work – Full‑Time (32 hours/week) Variable Day Shift hours
Comprehensive Benefits Package – Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
Contact Get notified about new Phlebotomist jobs in
Norwalk, OH .
#J-18808-Ljbffr