Physical Rehabilitation Network (PRN)
Medical Receptionist
Physical Rehabilitation Network (PRN), San Jose, California, United States, 95199
Join to apply for the
Medical Receptionist
role at
Physical Rehabilitation Network (PRN) .
As a Patient Service Representative at
California Rehabilitation & Sports Therapy , you will be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Pay:
$20‑23/hr
Schedule:
Full time – clinic open M‑F 7am‑7pm
Location:
500 E Calaveras Blvd, Milpitas, CA 95035
Essential Job Functions Patient Interaction
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Help create a positive work environment and culture at the clinic, ensuring patients’ needs are met during transitional periods of therapy. Provide customer service with a smile.
Administrative Support
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping the front office area neat, tidy, and organized.
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with tasks during downtime, including answering the phone, scanning documents into charts, scheduling patients, taking over‑counter payments, filing, faxing, etc.
Communication and Coordination
Build effective relationships between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Ensure cleanliness and organization of therapy areas and equipment. Perform daily equipment cleaning, clean tables, laundry, and stock supplies.
Physical Requirements
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast‑paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
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Medical Receptionist
role at
Physical Rehabilitation Network (PRN) .
As a Patient Service Representative at
California Rehabilitation & Sports Therapy , you will be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Pay:
$20‑23/hr
Schedule:
Full time – clinic open M‑F 7am‑7pm
Location:
500 E Calaveras Blvd, Milpitas, CA 95035
Essential Job Functions Patient Interaction
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Help create a positive work environment and culture at the clinic, ensuring patients’ needs are met during transitional periods of therapy. Provide customer service with a smile.
Administrative Support
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping the front office area neat, tidy, and organized.
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with tasks during downtime, including answering the phone, scanning documents into charts, scheduling patients, taking over‑counter payments, filing, faxing, etc.
Communication and Coordination
Build effective relationships between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Ensure cleanliness and organization of therapy areas and equipment. Perform daily equipment cleaning, clean tables, laundry, and stock supplies.
Physical Requirements
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast‑paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
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