Villa Healthcare
Join to apply for the
Clinical Liaison RN
role at
Villa Healthcare
at Traverse Point.
Villa Healthcare is seeking a Clinical Liaison who will establish patients’ eligibility for care, communicate with families, and interact with a wide range of staff members. As a licensed professional, the Clinical Liaison coordinates with admission coordinators, case managers, and physicians to ensure the highest level of care.
Clinical Liaison Duties and Responsibilities
Identify, contact, and manage potential clients.
Provide a smooth transition for incoming guests, troubleshoot, and advocate for patients.
Facilitate communication between healthcare providers, patients, and their families.
Assess and review medical records to determine eligibility.
Assist patients and families through the admissions and referral process.
Communicate with case managers and physicians, manage insurance precertification, provide marketing to healthcare providers, and maintain relationships.
Adhere to compliance and ethics standards, striving to maintain compliance in all areas including, but not limited to HIPAA, confidentiality, financials and clinical practice.
All other duties as assigned.
Clinical Liaison Qualifications and Skills
Strong written and verbal communication skills in English.
Ability to convey information accurately to both internal and external parties.
Broad medical competency and understanding of insurance practices.
Basic-advanced computer knowledge and aptitude to learn company applications.
Travel up to 10%.
Clinical Liaison Education and Experience
Associate’s degree in nursing or therapy required.
A Bachelor’s degree in marketing, communication, healthcare administration, nursing, or related field strongly preferred.
Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT). Non‑clinical professionals may be considered for the Hospital Liaison role.
Minimum of two years of former healthcare sales experience strongly preferred.
Extensive healthcare sales work experience may be considered in lieu of a Bachelor’s degree.
Former sales training preferred.
Valid driver’s license.
Physical Requirements
Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, and the ability to distinguish smells and temperatures, all with or without the aid of mechanical devices.
Villa Healthcare Benefits
Daily Pay & Competitive Compensation
401(k) with company match
Blue Cross Blue Shield Medical insurance.
Dental, Vision, and Disability insurance
Innovative Training Programs
Access to Villa Perks, an Employee Discount Program!
Opportunity for Growth and Advancement
Paid Time Off
Code of Conduct Be part of Villa’s
B.E.T.T.E.R.
service excellence code of conduct. Becoming a member of the Villa team includes upholding Villa’s B.E.T.T.E.R. standards every day.
B e Welcoming to All,
E stablish a Relationship,
T rust & Respect,
T eamwork,
E ngage & Communicate, and
R ecognize.
Equal Opportunity Employer Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
#J-18808-Ljbffr
Clinical Liaison RN
role at
Villa Healthcare
at Traverse Point.
Villa Healthcare is seeking a Clinical Liaison who will establish patients’ eligibility for care, communicate with families, and interact with a wide range of staff members. As a licensed professional, the Clinical Liaison coordinates with admission coordinators, case managers, and physicians to ensure the highest level of care.
Clinical Liaison Duties and Responsibilities
Identify, contact, and manage potential clients.
Provide a smooth transition for incoming guests, troubleshoot, and advocate for patients.
Facilitate communication between healthcare providers, patients, and their families.
Assess and review medical records to determine eligibility.
Assist patients and families through the admissions and referral process.
Communicate with case managers and physicians, manage insurance precertification, provide marketing to healthcare providers, and maintain relationships.
Adhere to compliance and ethics standards, striving to maintain compliance in all areas including, but not limited to HIPAA, confidentiality, financials and clinical practice.
All other duties as assigned.
Clinical Liaison Qualifications and Skills
Strong written and verbal communication skills in English.
Ability to convey information accurately to both internal and external parties.
Broad medical competency and understanding of insurance practices.
Basic-advanced computer knowledge and aptitude to learn company applications.
Travel up to 10%.
Clinical Liaison Education and Experience
Associate’s degree in nursing or therapy required.
A Bachelor’s degree in marketing, communication, healthcare administration, nursing, or related field strongly preferred.
Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT). Non‑clinical professionals may be considered for the Hospital Liaison role.
Minimum of two years of former healthcare sales experience strongly preferred.
Extensive healthcare sales work experience may be considered in lieu of a Bachelor’s degree.
Former sales training preferred.
Valid driver’s license.
Physical Requirements
Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, and the ability to distinguish smells and temperatures, all with or without the aid of mechanical devices.
Villa Healthcare Benefits
Daily Pay & Competitive Compensation
401(k) with company match
Blue Cross Blue Shield Medical insurance.
Dental, Vision, and Disability insurance
Innovative Training Programs
Access to Villa Perks, an Employee Discount Program!
Opportunity for Growth and Advancement
Paid Time Off
Code of Conduct Be part of Villa’s
B.E.T.T.E.R.
service excellence code of conduct. Becoming a member of the Villa team includes upholding Villa’s B.E.T.T.E.R. standards every day.
B e Welcoming to All,
E stablish a Relationship,
T rust & Respect,
T eamwork,
E ngage & Communicate, and
R ecognize.
Equal Opportunity Employer Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
#J-18808-Ljbffr