Logo
All Ways Caring HomeCare

Client Care Manager

All Ways Caring HomeCare, Moses Lake, Washington, United States, 98837

Save Job

Client Care Manager – All Ways Caring HomeCare Join to apply for the

Client Care Manager

role at

All Ways Caring HomeCare

Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

What You Will Do

Oversee quality care and overall client satisfaction

Supervise and provide guidance to the Caregivers who provide direct care to the clients served

Manage employee scheduling, identify problem situations, and implement proactive solutions

Maintain strong and positive relationships with referral partners, payor sources, and clients

Ensure proper documentation and record-keeping

Conduct periodic home visits and safety checks

Qualifications

Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)

Accountable, reliable, and ability to work independently with good judgement

Valid driver’s license and auto insurance

Effective verbal and written communication

Excellent customer service skills

Benefits

Great company culture

Competitive pay with daily pay options available

Tuition reimbursement and campus partnerships

Benefits, Supplemental Plans, EAP, and 401K participation

Career growth and development opportunities

Additional Job Information Salary Range: USD $25.00 / Hour

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing and Sales

Industries: Hospitals and Health Care

About Our Line Of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com.

#J-18808-Ljbffr