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Terros Health

Case Manager- South Mountain

Terros Health, Phoenix, Arizona, United States, 85003

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We are Terros Health, a mission‑driven healthcare organization located in Phoenix, AZ, dedicated to providing extraordinary care through empowered people and exceptional outcomes. We seek a Case Manager to join our interdisciplinary clinical team at the South Mountain Health Center, working with individuals diagnosed with a Serious Mental Illness (SMI) or general mental health diagnosis under court‑ordered treatment.

Position details: Full‑time, 40 hours per week; located at 36th Street and Baseline. Competitive compensation ranging from $61,340 to $100,360 annually. New graduates welcome; no experience or bachelor’s degree in behavioral health required – we will train you. Bilingual Spanish is a plus and eligible for additional language differential pay.

Responsibilities

Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach those goals.

Completes assessments, crisis plans, and individualized service plans.

Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with the member, their family, behavioral health, medical and dental providers, community resources, and others to ensure all prescribed services are implemented.

Conducts outreach and follow‑up of services, including crisis interaction, missed appointments, and hospital discharges, to ensure adequate resources are in place.

Performs all case‑management functions associated with the caseload, including completing the assessment and service‑planning processes; identifies the need for further or specialty evaluations.

Pursues best‑practice outcomes for persons with mental illness, including continuing education, employment, independent housing, and community tenure.

Qualifications

Bilingual Spanish is a plus (additional language differential pay available)

Entry‑level position – no prior experience or bachelor's degree in behavioral health required – training provided

New graduates welcome

Benefits & Wellness

Multiple medical plans, including a no‑premium plan for employees and families

Multiple dental plans, including orthodontia

401(k) with company match, interest‑free medical line of credit, financial education, planning, and support

4 weeks of paid time off in the first year

Wellness program

Pet insurance

Group life and disability insurance

Employee Assistance Program for the whole family

Personal and family mental and physical health access

Professional growth & development – scholarships, clinical supervision, and CEUs

Tuition discounts with GCU and The University of Phoenix

Employee perks and discounts – gym memberships, car rentals, flights, hotels, movies, and more

Bilingual pay differential

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Other – Hospitals and Health Care

We support a diverse workforce and welcome candidates of all backgrounds. This position is open to candidates who meet the qualifications above and are ready to provide exceptional care to our patients.

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