Center For Sight
Apply for the
CEP - Patient Care Representative
position at
Center For Sight .
Patient Care Representative About US Eye US Eye is a physician‑lead, patient‑centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi‑specialty physician groups, delivering world class care in ophthalmology, optometry, dermatology and facial surgery across 50 clinics and 5 surgery centers, with 95 providers and more than 1,000 team members system‑wide throughout Florida, the Carolinas, and Virginia.
About Carolina Eyecare Physicians Carolina Eyecare Physicians is a leading multi‑disciplinary physician group offering global eye care services, including ophthalmology, optometry, cosmetic facial surgery, and skin care. With locations in Charleston and the surrounding area, we provide patients with convenient access to nationally renowned surgeons, compassionate staff, and cutting‑edge technology. For over 30 years, our board‑certified ophthalmologists and optometrists have served the Lowcountry, driven by the mission: “Bring Clear Vision to Life” through compassionate relationships and unending pursuit of excellence.
Job Summary Patient Care Representatives maintain a friendly, professional environment as the first and last point‑of‑contact for patients, ensuring a polite, attentive, and organized experience that enhances overall patient satisfaction.
Essential Job Functions
Greet and direct all patients, visitors, and staff upon entry, monitoring the reception area throughout the day and providing assistance as needed.
Facilitate a pleasant, prompt check‑in experience by verifying information and answering questions about patient questionnaires and forms.
Print daily team/physician schedules and confirm appointment details.
Attend to walk‑in patients, scheduling inquiries, and prescription/record pick‑ups as necessary.
Disseminate pertinent information via telephone and computer systems as appropriate.
Cross‑check and update next‑day charts based on the appointment schedule.
Maintain an orderly, pleasing workspace ensuring integrity and safety for patients and staff.
Complete appointment confirmation calls per the patient schedule.
Collect necessary co‑payments, non‑covered service fees, and existing account balances during check‑out.
Complete essential reports and forms as requested.
Assume additional administrative responsibilities as needed.
Competencies
Demonstrated knowledge of material, methods, instruments, and equipment.
Proficient reading, writing, and mathematical calculation abilities.
Ability to follow oral and written instructions.
Strong multitasking, fast‑paced work, and time‑management skills to meet organizational deadlines.
Education and Experience
High school diploma (Associate’s degree preferred).
Experience with Microsoft Office products.
Prior customer service experience.
Ability to work under pressure and respond positively to patient requests.
Position Type and Expected Hours of Work
Full‑time position located in [CITY, STATE].
Days and hours as scheduled.
Travel to other locations as necessary.
Benefits
401(k) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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CEP - Patient Care Representative
position at
Center For Sight .
Patient Care Representative About US Eye US Eye is a physician‑lead, patient‑centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi‑specialty physician groups, delivering world class care in ophthalmology, optometry, dermatology and facial surgery across 50 clinics and 5 surgery centers, with 95 providers and more than 1,000 team members system‑wide throughout Florida, the Carolinas, and Virginia.
About Carolina Eyecare Physicians Carolina Eyecare Physicians is a leading multi‑disciplinary physician group offering global eye care services, including ophthalmology, optometry, cosmetic facial surgery, and skin care. With locations in Charleston and the surrounding area, we provide patients with convenient access to nationally renowned surgeons, compassionate staff, and cutting‑edge technology. For over 30 years, our board‑certified ophthalmologists and optometrists have served the Lowcountry, driven by the mission: “Bring Clear Vision to Life” through compassionate relationships and unending pursuit of excellence.
Job Summary Patient Care Representatives maintain a friendly, professional environment as the first and last point‑of‑contact for patients, ensuring a polite, attentive, and organized experience that enhances overall patient satisfaction.
Essential Job Functions
Greet and direct all patients, visitors, and staff upon entry, monitoring the reception area throughout the day and providing assistance as needed.
Facilitate a pleasant, prompt check‑in experience by verifying information and answering questions about patient questionnaires and forms.
Print daily team/physician schedules and confirm appointment details.
Attend to walk‑in patients, scheduling inquiries, and prescription/record pick‑ups as necessary.
Disseminate pertinent information via telephone and computer systems as appropriate.
Cross‑check and update next‑day charts based on the appointment schedule.
Maintain an orderly, pleasing workspace ensuring integrity and safety for patients and staff.
Complete appointment confirmation calls per the patient schedule.
Collect necessary co‑payments, non‑covered service fees, and existing account balances during check‑out.
Complete essential reports and forms as requested.
Assume additional administrative responsibilities as needed.
Competencies
Demonstrated knowledge of material, methods, instruments, and equipment.
Proficient reading, writing, and mathematical calculation abilities.
Ability to follow oral and written instructions.
Strong multitasking, fast‑paced work, and time‑management skills to meet organizational deadlines.
Education and Experience
High school diploma (Associate’s degree preferred).
Experience with Microsoft Office products.
Prior customer service experience.
Ability to work under pressure and respond positively to patient requests.
Position Type and Expected Hours of Work
Full‑time position located in [CITY, STATE].
Days and hours as scheduled.
Travel to other locations as necessary.
Benefits
401(k) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr