Aims Community College
Auto Claims Service Manager - New Chandler, AZ location
Aims Community College, Chandler, Arizona, United States, 85249
Auto Claims Service Manager - New Chandler, AZ location page is loaded## Auto Claims Service Manager - New Chandler, AZ locationlocations:
Allcat Chandlertime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100793This position is for our subsidiary:Allcat Claims Service, LLCTo know more, visit us at## **About Allcat Claims Service**Allcat Claims Service is a dynamic and rapidly growing company that takes pride in developing exceptional claims professionals. We’re passionate about learning, teamwork, and innovation — all while maintaining our strong commitment to integrity, quality, and outstanding customer service.Our company’s success is built on our dedication to *“Raising the Bar”* and now we’re expanding that mission with the opening of our brand new Chandler, Arizona office!This is an exciting opportunity to lead a new team from the ground up and make an immediate impact as part of a company that values leadership, excellence, and professional growth.### ### ## **Position Overview – Auto Claims Manager | Chandler, AZ**We’re looking for an experienced Auto Claims Manager to lead a team of Auto Claims professionals in our new Arizona office. In this leadership role, you’ll inspire, guide, and coach your team to deliver exceptional results and customer service.You’ll play a key part in shaping the culture and success of this new location developing your team, improving processes, and ensuring that business goals are achieved with professionalism and efficiency.### ### ## **Key Responsibilities*** Lead a team of Auto Claims professionals to meet and exceed performance and service goals.* Communicate job expectations clearly; plan, monitor, and appraise performance results.* Recruit, train, and develop employees while managing schedules, assignments, and workload.* Provide coaching, feedback, and support to foster continuous learning and professional growth.* Handle escalated claims, DOI complaints, and attorney-represented cases.* Maintain high service and quality standards through regular review and process improvement.* Partner with leadership to develop and implement strategic goals and initiatives.* Promote open communication through regular meetings and team engagement.* Support catastrophe operations as needed, including occasional overtime during surge events.### ## ## **Minimum Requirements*** Bachelor’s degree or equivalent work experience.* 5+ years of Auto Claims experience.* Strong leadership, analytical, and problem-solving skills.* Proven ability to deliver superior customer service.* Excellent communication (verbal and written) and organizational skills.* Proficient in Microsoft Office applications (Word, Excel, Outlook).* Must hold or be able to obtain an active Arizona Adjuster License.* Ability to work in a fast-paced environment and adapt to changing systems and processes.* Availability to work after hours or weekends as needed.### ### ## **Preferred Qualifications*** Prior experience managing Injury Claim professionals.* 2+ years handling or managing complex injury claims, including catastrophic losses or fatalities.* Experience managing complex coverage or multi-state claims (CA experience a plus).* Bachelor’s degree strongly preferred.* Prior military service or customer service leadership experience a plus.### ### ## **Benefits*** Competitive annual salary: $75,000 - 98,000 plus Bonus! Based on experience* Comprehensive benefits package including:
+ Medical, Dental, and Vision insurance
+ Paid Time Off and Paid Holidays
+ Opportunities for professional development and career advancement### ### ## **Location****Chandler, Arizona**
(*New Office – Be part of something exciting from the start!*)### ### * Be part of the launch of a new, growing Phoenix team.* Lead a talented group of professionals in a supportive, high-performance culture.* Work with a company that values innovation, teamwork, and doing things the right way.#allcatclaims**Allcat Claims Service, LLC** is a total solution provider for all of your insurance claims needs. We can handle all aspects of your claims process, including initial calls received during normal business hours; as well as weekends, after hours and emergency call centers. We can also handle the estimating, closing and issuing of checks for the claim as well as issuing depreciation holdback and indemnity checks. With our real-time electronic reporting and tracking of claims, you will always be able to have the most updated information for your organization to make the most informed decisions. We have the knowledge and the team in place to make your claims department the best that it can be. #J-18808-Ljbffr
Allcat Chandlertime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR100793This position is for our subsidiary:Allcat Claims Service, LLCTo know more, visit us at## **About Allcat Claims Service**Allcat Claims Service is a dynamic and rapidly growing company that takes pride in developing exceptional claims professionals. We’re passionate about learning, teamwork, and innovation — all while maintaining our strong commitment to integrity, quality, and outstanding customer service.Our company’s success is built on our dedication to *“Raising the Bar”* and now we’re expanding that mission with the opening of our brand new Chandler, Arizona office!This is an exciting opportunity to lead a new team from the ground up and make an immediate impact as part of a company that values leadership, excellence, and professional growth.### ### ## **Position Overview – Auto Claims Manager | Chandler, AZ**We’re looking for an experienced Auto Claims Manager to lead a team of Auto Claims professionals in our new Arizona office. In this leadership role, you’ll inspire, guide, and coach your team to deliver exceptional results and customer service.You’ll play a key part in shaping the culture and success of this new location developing your team, improving processes, and ensuring that business goals are achieved with professionalism and efficiency.### ### ## **Key Responsibilities*** Lead a team of Auto Claims professionals to meet and exceed performance and service goals.* Communicate job expectations clearly; plan, monitor, and appraise performance results.* Recruit, train, and develop employees while managing schedules, assignments, and workload.* Provide coaching, feedback, and support to foster continuous learning and professional growth.* Handle escalated claims, DOI complaints, and attorney-represented cases.* Maintain high service and quality standards through regular review and process improvement.* Partner with leadership to develop and implement strategic goals and initiatives.* Promote open communication through regular meetings and team engagement.* Support catastrophe operations as needed, including occasional overtime during surge events.### ## ## **Minimum Requirements*** Bachelor’s degree or equivalent work experience.* 5+ years of Auto Claims experience.* Strong leadership, analytical, and problem-solving skills.* Proven ability to deliver superior customer service.* Excellent communication (verbal and written) and organizational skills.* Proficient in Microsoft Office applications (Word, Excel, Outlook).* Must hold or be able to obtain an active Arizona Adjuster License.* Ability to work in a fast-paced environment and adapt to changing systems and processes.* Availability to work after hours or weekends as needed.### ### ## **Preferred Qualifications*** Prior experience managing Injury Claim professionals.* 2+ years handling or managing complex injury claims, including catastrophic losses or fatalities.* Experience managing complex coverage or multi-state claims (CA experience a plus).* Bachelor’s degree strongly preferred.* Prior military service or customer service leadership experience a plus.### ### ## **Benefits*** Competitive annual salary: $75,000 - 98,000 plus Bonus! Based on experience* Comprehensive benefits package including:
+ Medical, Dental, and Vision insurance
+ Paid Time Off and Paid Holidays
+ Opportunities for professional development and career advancement### ### ## **Location****Chandler, Arizona**
(*New Office – Be part of something exciting from the start!*)### ### * Be part of the launch of a new, growing Phoenix team.* Lead a talented group of professionals in a supportive, high-performance culture.* Work with a company that values innovation, teamwork, and doing things the right way.#allcatclaims**Allcat Claims Service, LLC** is a total solution provider for all of your insurance claims needs. We can handle all aspects of your claims process, including initial calls received during normal business hours; as well as weekends, after hours and emergency call centers. We can also handle the estimating, closing and issuing of checks for the claim as well as issuing depreciation holdback and indemnity checks. With our real-time electronic reporting and tracking of claims, you will always be able to have the most updated information for your organization to make the most informed decisions. We have the knowledge and the team in place to make your claims department the best that it can be. #J-18808-Ljbffr