Hispanic Alliance for Career Enhancement
Front Office | Assistant Front Office Manager
Hispanic Alliance for Career Enhancement, Seattle, Washington, us, 98127
Summary
Join us for an incredible opportunity to be a part of our Front Office leadership team as an Assistant Front Office Manager at the Hyatt at Olive 8!
The Assistant Front Office Manager is a leader of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Assistant Front Office Manager should possess strong communication skills and leadership abilities. In addition to assisting and supporting the colleagues of the Front Office team, this position will respond quickly to guest requests and/or concerns in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This leader reports to the Front Office Manager.
The salary range for this position is $78,000.00 to $86,600. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.
As a colleague, we have you covered with awesome benefits and perks!
Benefits
Position is eligible for relocation assistance
Medical insurance
Vision insurance
Dental Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time
10 days (80 hours) earned upon completing 1-4 years of service
15 days (120 hours) earned upon completing 5-9 years of service
20 days (160 hours) earned upon completing 10+ years of service
(2) Floating Holidays per year
(6) Paid Holidays per year
Compassionate Leave
Jury Duty Leave
Seattle Paid Sick & Safe Time
Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks
Employee Assistance Program
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
A true desire to satisfy the needs of others
Refined verbal and written communication skills.
Minimum of one year previous front office supervisory experience preferred.
Open availability - ability to work mornings, evenings, weekends and holidays
Great and thorough attention to detail
Ability to stand long periods of time
Previous customer service experience preferred
Previous hotel background preferred
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The Assistant Front Office Manager is a leader of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Assistant Front Office Manager should possess strong communication skills and leadership abilities. In addition to assisting and supporting the colleagues of the Front Office team, this position will respond quickly to guest requests and/or concerns in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This leader reports to the Front Office Manager.
The salary range for this position is $78,000.00 to $86,600. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.
As a colleague, we have you covered with awesome benefits and perks!
Benefits
Position is eligible for relocation assistance
Medical insurance
Vision insurance
Dental Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time
10 days (80 hours) earned upon completing 1-4 years of service
15 days (120 hours) earned upon completing 5-9 years of service
20 days (160 hours) earned upon completing 10+ years of service
(2) Floating Holidays per year
(6) Paid Holidays per year
Compassionate Leave
Jury Duty Leave
Seattle Paid Sick & Safe Time
Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks
Employee Assistance Program
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
A true desire to satisfy the needs of others
Refined verbal and written communication skills.
Minimum of one year previous front office supervisory experience preferred.
Open availability - ability to work mornings, evenings, weekends and holidays
Great and thorough attention to detail
Ability to stand long periods of time
Previous customer service experience preferred
Previous hotel background preferred
#J-18808-Ljbffr