Trimble
Customer Success Manager Westminster, CO, US + 1 more Posted a day ago
Trimble, Westminster, Colorado, United States, 80031
## Customer Success ManagerUS - CO, WestminsterJob FamilyCustomer Success****SaaS & Customer Expertise:** You bring a minimum of 2 years (ideally 2–4 years) of experience in a mission-critical, client-facing Software-as-a-Service (SaaS) role, such as Customer Success or Enterprise Software sales.******Superior Communication:** You possess exceptional verbal and written communication and presentation skills, with a consulting mindset that allows you to establish credibility and motivate others.**- ****Experience:****
* **Minimum of 2 years in a mission-critical, client-facing software-as-a-solution (SaaS) role, such as Customer Success.**
* **(2-4 years of customer-facing experience in a SaaS or enterprise software company is highly preferred.)**
* **Experience working with complex, multi-divisional, enterprise organizations.**
* **Experience collaborating with cross-functional teams (including Technical Support, Product, Account Management, and Marketing).**- ****Education:****
* **BA/BS degree preferred.**
* **(Degree in Civil Engineering, GIS, Geography, Construction Management, or Transportation Engineering preferred.)**- ****Skills & Attributes:****
* **Superior verbal and written communication, presentation, and interpersonal skills (Consulting skills are essential).**
* **Ability to understand and solve complicated problems with a strong sense of urgency and a solutions-oriented mindset.**
* **Capable of establishing credibility, motivating others, instilling accountability, and achieving results.**
* **Proactive in communication and collaboration across disciplines and teams to enhance overall effectiveness, while expertly communicating with diverse internal and external stakeholders.******Location:** Westminster, CO or Portland, OR******Compensation:**** Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.****Benefits:**** At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at, under “Corporate Governance.”Top skillsCustomer ServiceAnalyticsLeadership1. Customer Success Manager2. Client Success Manager3. Engagement Manager4. Implementation Manager5. Client Services Manager #J-18808-Ljbffr
* **Minimum of 2 years in a mission-critical, client-facing software-as-a-solution (SaaS) role, such as Customer Success.**
* **(2-4 years of customer-facing experience in a SaaS or enterprise software company is highly preferred.)**
* **Experience working with complex, multi-divisional, enterprise organizations.**
* **Experience collaborating with cross-functional teams (including Technical Support, Product, Account Management, and Marketing).**- ****Education:****
* **BA/BS degree preferred.**
* **(Degree in Civil Engineering, GIS, Geography, Construction Management, or Transportation Engineering preferred.)**- ****Skills & Attributes:****
* **Superior verbal and written communication, presentation, and interpersonal skills (Consulting skills are essential).**
* **Ability to understand and solve complicated problems with a strong sense of urgency and a solutions-oriented mindset.**
* **Capable of establishing credibility, motivating others, instilling accountability, and achieving results.**
* **Proactive in communication and collaboration across disciplines and teams to enhance overall effectiveness, while expertly communicating with diverse internal and external stakeholders.******Location:** Westminster, CO or Portland, OR******Compensation:**** Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.****Benefits:**** At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at, under “Corporate Governance.”Top skillsCustomer ServiceAnalyticsLeadership1. Customer Success Manager2. Client Success Manager3. Engagement Manager4. Implementation Manager5. Client Services Manager #J-18808-Ljbffr