Parpacific
Customer Service Associate (HELE King & Cooke | Part-Time)
Parpacific, Honolulu, Hawaii, United States, 96814
Customer Service Associate (HELE King & Cooke | Part-Time)
Posting Start Date: 12/19/25
Work Location: O'ahu, Honolulu, Hawaii
Salary Range:
$15.50 - $19.50 Hourly Shift Differential Eligibility:
$3.00
Location Address:
759 South King St, Honolulu, HI 96813
The Opportunity
We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.
This position, in one of our HELE convenience stores, is a great place to start a career path within our organization.
Join our culture—we truly care for our employees and promote a close‑knit atmosphere.
We welcome and encourage input from all employees and you will become part of a team that includes driven, creative thinking, and hardworking professionals who love to win.
Primary Job Responsibilities
Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
Accurately ring up all sales on the POS system and comply with all cash handling procedures for all payment types.
Responsible for all cash and other forms of tender (e.g., coupons).
Comply with company policies and store procedures, including safety and environmental policies.
Responsible for receiving, stocking, and organizing merchandise.
Assist in maintaining proper inventory levels and shift audits.
Participate in all safety programs and trainings; attend mandatory job‑related meetings and trainings as needed.
Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed.
Be a positive team‑player, work cohesively with other employees, and contribute to a positive work environment.
Perform all duties with minimal supervision and may be required to work flexible hours, attend job‑related meetings, and other duties as assigned.
Note: This description is intended to give you a general overview of the position. Additional responsibilities may be identified based on current business needs.
Physical Demands
Ability to stand and/or walk for an entire shift.
Ability to see with 20/40 vision (corrective lenses acceptable) to read store inventory levels, items purchased, gas pumps, and potential problems.
Ability to communicate information and ideas so others understand.
Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping.
Frequent squatting and kneeling required for obtaining and/or replenishing items.
Ability to push/pull with arms up to a force of 20 pounds (e.g., using a hand‑truck).
Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance.
Sometimes required to lift in excess of 50 pounds.
Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.
Note: There may be exposure to gas fumes and solvents, and occasional noise.
Qualifications
Must be at least 21 years of age or older and have legal authorization to work permanently in the United States without requiring visa sponsorship.
High School Diploma or GED preferred.
Experience in retail sales and handling cash preferred.Perform basic math accurately.
Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
Ability to work various shifts as scheduled, and arrive on time.
Ability to work with equipment, tools and materials as required.
Ability to perform essential duties and work in the conditions as described.
Benefits Part‑time employees working at least 20 hours per week are offered our Employee Assistance Program, can enroll in the company’s 401(k) plan, and may purchase company stock at discounted prices. Part‑time employees are also granted 29 hours of vacation starting the first day after their 1‑year anniversary date. Thereafter, they accrue vacation bi‑weekly based upon years of service.
About Us We’re part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. The position, in one of our HELE convenience stores, is a great place to start a career path that could lead to roles such as Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.
Our Retail Operations We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand.
Our Headquarters Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States.
Our Refineries and Logistics Operations We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state, and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems.
Equal Employment Opportunity Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.
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Work Location: O'ahu, Honolulu, Hawaii
Salary Range:
$15.50 - $19.50 Hourly Shift Differential Eligibility:
$3.00
Location Address:
759 South King St, Honolulu, HI 96813
The Opportunity
We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.
This position, in one of our HELE convenience stores, is a great place to start a career path within our organization.
Join our culture—we truly care for our employees and promote a close‑knit atmosphere.
We welcome and encourage input from all employees and you will become part of a team that includes driven, creative thinking, and hardworking professionals who love to win.
Primary Job Responsibilities
Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
Accurately ring up all sales on the POS system and comply with all cash handling procedures for all payment types.
Responsible for all cash and other forms of tender (e.g., coupons).
Comply with company policies and store procedures, including safety and environmental policies.
Responsible for receiving, stocking, and organizing merchandise.
Assist in maintaining proper inventory levels and shift audits.
Participate in all safety programs and trainings; attend mandatory job‑related meetings and trainings as needed.
Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed.
Be a positive team‑player, work cohesively with other employees, and contribute to a positive work environment.
Perform all duties with minimal supervision and may be required to work flexible hours, attend job‑related meetings, and other duties as assigned.
Note: This description is intended to give you a general overview of the position. Additional responsibilities may be identified based on current business needs.
Physical Demands
Ability to stand and/or walk for an entire shift.
Ability to see with 20/40 vision (corrective lenses acceptable) to read store inventory levels, items purchased, gas pumps, and potential problems.
Ability to communicate information and ideas so others understand.
Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping.
Frequent squatting and kneeling required for obtaining and/or replenishing items.
Ability to push/pull with arms up to a force of 20 pounds (e.g., using a hand‑truck).
Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance.
Sometimes required to lift in excess of 50 pounds.
Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.
Note: There may be exposure to gas fumes and solvents, and occasional noise.
Qualifications
Must be at least 21 years of age or older and have legal authorization to work permanently in the United States without requiring visa sponsorship.
High School Diploma or GED preferred.
Experience in retail sales and handling cash preferred.Perform basic math accurately.
Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
Ability to work various shifts as scheduled, and arrive on time.
Ability to work with equipment, tools and materials as required.
Ability to perform essential duties and work in the conditions as described.
Benefits Part‑time employees working at least 20 hours per week are offered our Employee Assistance Program, can enroll in the company’s 401(k) plan, and may purchase company stock at discounted prices. Part‑time employees are also granted 29 hours of vacation starting the first day after their 1‑year anniversary date. Thereafter, they accrue vacation bi‑weekly based upon years of service.
About Us We’re part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. The position, in one of our HELE convenience stores, is a great place to start a career path that could lead to roles such as Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.
Our Retail Operations We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand.
Our Headquarters Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States.
Our Refineries and Logistics Operations We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state, and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems.
Equal Employment Opportunity Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.
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