Field Services Lead - On-Site IT & Team Leadership

A leading IT services company seeks a Field Services Lead in New York to deliver on-site IT support across client facilities. The role encompasses Level 2 IT support, managing service activities, and mentoring team members. Candidates should have substantial experience in IT field services, proven management skills, and a strong understanding of ITIL frameworks. This critical role involves troubleshooting hardware and software issues, overseeing IT projects, and ensuring customer satisfaction with high standards of service delivery. #J-18808-Ljbffr