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New River Community College

Assistant Director of Admissions

New River Community College, Leonardtown, Maryland, United States, 20650

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Position Summary Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

Assistant Director Role The individual in this position is the leader of a team of enrollment coordinators that services the tri‑county area and who are the primary first contacts for the college for all prospective students. The Assistant Director is responsible for training, supervising and evaluating the team of coordinators who work with all incoming students to assist them in choosing their program of study and the career pathways available to them at CSM. The Assistant Director is responsible for assisting in the development of a comprehensive college recruitment plan that complements the college's strategic enrollment management plan. The Assistant Director is experienced with the use of enrollment management technology (including but not limited to Colleague, Recruit, or other CRM systems) and supports the Director with Early College and Dual Enrollment initiatives. Primary duties include working with the marketing office in development of promotional materials and advertising campaigns for recruitment events, managing recruitment staff, and conducting or assisting the college at recruitment activities.

Reports To Director of Admissions

Salary The hiring salary for this position will be from the min to mid‑point of the salary range advertised. This position is open until filled.

Specific Duties and Responsibilities Leadership (40%)

Supervise and provide leadership for four full‑time Enrollment Coordinators located at all three campuses of the college.

Ensure staff is effectively trained on enrollment processes for all students, the collection of documentation, and inputting information into Colleague and the Recruit system.

Provide written documentation for all new and updated processes and procedures for the recruitment team.

Serve on committees that directly impact the vision of the department.

Collaborate with local school systems and private high schools in retrieving student data, planning recruitment visits including dual enrollment and Enrollment Days. This includes providing information to local schools about their students' enrollment, progress, and success at CSM.

Build and cultivate relationships with education and community partners internally/externally including serving as a member of the Southern Maryland College Fair Committee.

Recruitment (40%)

Coordinate and implement various recruitment activities that support the CSM Strategic Plan.

Coordinate recruitment and registration processes for dual on‑campus and in‑school classes.

Coordinate the follow‑up communication with prospective and admitted students.

Oversee the creation of new recruitment programs and identify new recruitment opportunities to increase enrollment.

Utilize the CRM to identify prospective students and, in collaboration with the Director, determine the best ways to reach these students.

Effectively track prospective students through the enrollment funnel and ensure that they receive the proper messaging and information.

Participate in and support recruitment activities in other departments that relate to Department, Division, and College objectives.

Work with Director in managing the Dual and Early College programs/initiatives.

Work closely with the Marketing Department to plan and promote recruitment events via advertising and other promotions.

Administrative, Academic Support, and Data Management (20%)

Participate in Maryland community colleges affinity group.

Keep apprised of best practices in admissions and related areas.

Create weekly/monthly reports on student enrollment populations (Dual, EC, Home School, etc.) and maintain accurate records.

Assist the recruitment team, during high volume times, to determine student college readiness by evaluating high school transcripts, SAT/ACT scores, and placement test results to determine student course placement for their first semester.

Oversee the monitoring and response to emails in the shared Admissions email inbox.

Collect and report weekly statistics to the Director of Admissions.

Performs other related duties as assigned.

Minimum Education and Training Bachelor's degree required. Two years of work experience in the Student Services area in a collegiate setting. Two years supervisory experience preferred.

Minimum Qualifications and Standards Required

Demonstrates ability to work effectively with students, peers, and community.

Superior interpersonal skills required as this position deals with the public, outside agencies, and colleagues in a dynamic environment.

Excellent oral and written communication skills.

Effective problem‑solving skills.

Physical Demands The work is sedentary and requires exerting up to 10 pounds of force occasionally, or negligible amount of force frequently or constantly.

Work Environment Work is performed in a relatively safe and secure environment.

General Employment Information The College of Southern Maryland is an Equal Opportunity Employer.

Background Checks The College of Southern Maryland conducts background checks to ensure the safety and well‑being of the college's staff and students. The final candidate for this position will be subject to a Criminal History Check and a Sex Offender Registry Check.

Conflict of Interest Policy No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any activity that conflicts or raises a reasonable question of conflict with their duties and responsibilities. Employees shall not at any time engage in outside employment or independent consulting that would adversely affect their employment status or performance as employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise or embarrass the college or adversely affect professional standing. Any full‑time college employee who also holds a full‑time position or its equivalent in consulting elsewhere will be deemed to have a conflict of interest and will be asked to resign from one of the full‑time positions. Full‑time employees must promptly disclose in writing, on a form available from the Human Resources Office, all other full‑time employment or its equivalent in independent consulting.

Employment Frequently Asked Questions Click here to find our frequently asked questions: https://www.csmd.edu/employment/frequently-asked-questions/index.html

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