gategroup
.# # Cookie duration depends on the cookie type:* see below, ‘Google Analytics’#
- To help protect web applications and infrastructure from security attacks.**3. Google Analytics:*** **\_\_utma Cookie**: A persistent cookie that remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google \_\_utma cookie include: first visit (unique visit), last visit (returning visit). The cookie is updated every time data is sent to Google Analytics.* **\_\_utmb Cookie*** **\_\_utmc Cookie**: This cookie is used to determine the end of browser sessions. Historically, this cookie operated in conjunction with the \_\_utmb cookie to determine whether the user was in a new session/visit.* **\_\_utmz Cookie**: This cookie stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.* **\_\_utmv Cookie**: This is a persistent cookie. It is used for segmentation, data experimentation and operates with the \_\_utmz cookie to improve cookie targeting capabilities.Please also see section Additional Information about Google Analytics# **Additional Information about Google Analytics**This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") in the US.Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.Google does not associate IP addresses with any other data held by Google..Lang: This cookie is used to remember a user's language setting and to display the AWLI Button in the appropriate language. The cookie expires at the end of the session.Bcookie: This cookie to uniquely identify devices accessing LinkedIn to detect fraud and abuse on the platform. The cookie expires after two years. Lidc: This cookie is used to optimize data center selection and expires after 24 hours.Quality Process Owner -Local page is loaded## Quality Process Owner -Locallocations:
Newark, NJ, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R0100996We’re looking for motivated, engaged people to help make everyone’s journeys better.Job Summary
The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction.Main Duties and Responsibilities
Quality Management and Adherence:
• Oversee that all agreed customer requirements are consistently met within the local operations.
• Coordinate efforts to uphold internal quality standards and specifications.
• Define and establish local quality standards and processes to address specific unit needs.
• Implement and maintain local Quality Management System (QMS) aligned with global standards.
Support execution of the Quality Roadmap milestones and strategic initiatives.
Performance Monitoring and Reporting:
• Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders.
• Analyze quality metrics to drive data-informed decisions and corrective actions.
• Drive local governance and auditing activities to ensure compliance and identify areas for enhancement.
Continuous Improvement and Problem Solving:
• Lead local quality projects aimed at improving product and service delivery.
• Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions.
• Identify and facilitate opportunities for continuous improvement within local operational processes.
Cross-Functional Collaboration and Support:
• Collaborate across departments to ensure seamless integration of quality practices within daily operations.
• Act as a liaison between the unit and regional/global quality teams to support alignment and consistency.
• Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams.
Quality Culture and Capability Building:
• Promote and instill a culture of quality awareness across all levels of the unit.
• Develop and deliver quality training to operations teams to support understanding and execution of standards.
• Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices.
Core Competencies and Requirements
Education
Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred.
Work Experience
• Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth.
• Experience in implementing and maintaining quality systems, standards, and audits
• Preference for experience in airline catering and/or multi-site manufacturing environment.
• A proven track record of successful results.
Technical Skills
• Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint.
• Proficiency in quality assurance tools and methodologies.
• Excellent interpersonal, influencing, verbal and written communication skills required.
• Exemplary English writing skills, with reading and writing proficiency in multiple languages.
• Proven teamwork experience in a fast-paced environment.
• Passionate and self-motivated.
• Detail orientated, flexible and responsive.
• Ability to handle multiple tasks and meet tight deadlines.
Core Competencies Required
In addition to the previously outlined qualifications:
• Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement.
• Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization.
• Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains.
• Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions.
• Strategic Thinking and Execution-ability to translate global strategy into local actions plans.
• Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders.
• Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management.
• Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives.
• Change Management & Communication – Proven ability to lead transformation and foster quality culture.
• Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes.Benefits
•
Paid time off
•
401k, with company match
•
Company sponsored life insurance
•
Medical, dental, vision plans
•
Voluntary short-term/long-term disability insurance
•
Voluntary life, accident, and hospital plans
•
Employee Assistance #J-18808-Ljbffr
- To help protect web applications and infrastructure from security attacks.**3. Google Analytics:*** **\_\_utma Cookie**: A persistent cookie that remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google \_\_utma cookie include: first visit (unique visit), last visit (returning visit). The cookie is updated every time data is sent to Google Analytics.* **\_\_utmb Cookie*** **\_\_utmc Cookie**: This cookie is used to determine the end of browser sessions. Historically, this cookie operated in conjunction with the \_\_utmb cookie to determine whether the user was in a new session/visit.* **\_\_utmz Cookie**: This cookie stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.* **\_\_utmv Cookie**: This is a persistent cookie. It is used for segmentation, data experimentation and operates with the \_\_utmz cookie to improve cookie targeting capabilities.Please also see section Additional Information about Google Analytics# **Additional Information about Google Analytics**This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") in the US.Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.Google does not associate IP addresses with any other data held by Google..Lang: This cookie is used to remember a user's language setting and to display the AWLI Button in the appropriate language. The cookie expires at the end of the session.Bcookie: This cookie to uniquely identify devices accessing LinkedIn to detect fraud and abuse on the platform. The cookie expires after two years. Lidc: This cookie is used to optimize data center selection and expires after 24 hours.Quality Process Owner -Local page is loaded## Quality Process Owner -Locallocations:
Newark, NJ, USAtime type:
Full timeposted on:
Posted Todayjob requisition id:
R0100996We’re looking for motivated, engaged people to help make everyone’s journeys better.Job Summary
The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction.Main Duties and Responsibilities
Quality Management and Adherence:
• Oversee that all agreed customer requirements are consistently met within the local operations.
• Coordinate efforts to uphold internal quality standards and specifications.
• Define and establish local quality standards and processes to address specific unit needs.
• Implement and maintain local Quality Management System (QMS) aligned with global standards.
Support execution of the Quality Roadmap milestones and strategic initiatives.
Performance Monitoring and Reporting:
• Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders.
• Analyze quality metrics to drive data-informed decisions and corrective actions.
• Drive local governance and auditing activities to ensure compliance and identify areas for enhancement.
Continuous Improvement and Problem Solving:
• Lead local quality projects aimed at improving product and service delivery.
• Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions.
• Identify and facilitate opportunities for continuous improvement within local operational processes.
Cross-Functional Collaboration and Support:
• Collaborate across departments to ensure seamless integration of quality practices within daily operations.
• Act as a liaison between the unit and regional/global quality teams to support alignment and consistency.
• Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams.
Quality Culture and Capability Building:
• Promote and instill a culture of quality awareness across all levels of the unit.
• Develop and deliver quality training to operations teams to support understanding and execution of standards.
• Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices.
Core Competencies and Requirements
Education
Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred.
Work Experience
• Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth.
• Experience in implementing and maintaining quality systems, standards, and audits
• Preference for experience in airline catering and/or multi-site manufacturing environment.
• A proven track record of successful results.
Technical Skills
• Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint.
• Proficiency in quality assurance tools and methodologies.
• Excellent interpersonal, influencing, verbal and written communication skills required.
• Exemplary English writing skills, with reading and writing proficiency in multiple languages.
• Proven teamwork experience in a fast-paced environment.
• Passionate and self-motivated.
• Detail orientated, flexible and responsive.
• Ability to handle multiple tasks and meet tight deadlines.
Core Competencies Required
In addition to the previously outlined qualifications:
• Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement.
• Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization.
• Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains.
• Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions.
• Strategic Thinking and Execution-ability to translate global strategy into local actions plans.
• Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders.
• Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management.
• Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives.
• Change Management & Communication – Proven ability to lead transformation and foster quality culture.
• Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes.Benefits
•
Paid time off
•
401k, with company match
•
Company sponsored life insurance
•
Medical, dental, vision plans
•
Voluntary short-term/long-term disability insurance
•
Voluntary life, accident, and hospital plans
•
Employee Assistance #J-18808-Ljbffr