Linguava
Position:
Business Development Manager Reports To:
Vice President of Client Experience Department:
Business Development Location:
Portland, Oregon (Hybrid) EmploymentType:
Full-Time / Exempt
Company Overview Linguava Interpreters, Inc. is a premier language services provider dedicated to ensuring language access in healthcare and beyond. Our mission is to be the go-to company that employees take pride in, linguists are excited to be partnered with, and the healthcare community trusts as the premier choice for exceptional language services. Founded in 2010 and headquartered in Portland, Oregon, Linguava has grown into a $33 million company with a team of 70+ full-time staff and a network of skilled linguists. We are passionate about helping patients find their seat at the table to fully participate in their healthcare, regardless of what language they speak or sign.
Position Summary The Business Development Manager (BDM) is accountable for identifying, pursuing, and securing new client opportunities that contribute to Linguava’s growth. Reporting to the Director of Business Development, this role manages the full sales cycle including prospecting, discovery, presenting, and closing. The BDM develops strong relationships with prospective clients, collaborates with internal teams to design tailored solutions, and ensures new opportunities align with Linguava’s mission and service standards. By consistently demonstrating Linguava’s core values, the BDM helps expand Linguava’s impact and build long‑term client partnerships.
Essential Duties & Responsibilities Business Development & Sales Execution
Manage the full sales cycle from initial outreach through close
Prospect, qualify, and develop opportunities in assigned markets and segments
Deliver compelling proposals and presentations that reflect Linguava’s capabilities and brand standards
Negotiate agreements within established pricing and margin guardrails
Track activities, opportunities, and progress in the CRM with accuracy and timeliness
Client Acquisition & Relationship Development
Build relationships with decision makers and influencers at prospective client organizations
Use a consultative approach to understand client needs and demonstrate Linguava’s value
Represent Linguava at conferences, networking events, and community forums to expand market presence
Collaborate with Marketing to leverage campaigns, events, and content for outreach and lead generation
Develop relationships with new clients that lead to strong, lasting partnerships
Collaberation & Account Transition
Work with Client Success to support client onboarding and ensure expectations are clearly communicated
Collaborate with Language Services leadership to confirm delivery capabilities align with client commitments
Coordinate with Account Managers to ensure a smooth handoff once a client is closed and onboarded
Share client and market insights to help inform strategies and improve team effectiveness
Forecasting, Reporting & Metrics
Maintain accurate forecasts through disciplined use of CRM and sales processes
Monitor activity levels, conversion rates, and sales cycle times to ensure predictable outcomes
Provide regular updates on performance, pipeline health, and market opportunities to the Director of Business Development
Identify risks or gaps early and take corrective action to stay on track with revenue goals
Professional Conduct & Representation
Represent Linguava with professionalism, integrity, and client focus in all interactions
Communicate clearly and consistently with colleagues to promote alignment and collaboration
Consistently demonstrate Linguava’s core values
Qualifications Education, Certifications, & Licenses
Bachelor’s degree in Business, Marketing, Communications, or related field preferred
Professional Experience
5+ years of experience in business development, sales, or account management
Proven success generating new business and meeting revenue targets in a service organization
Experience in healthcare, language services, or related industries strongly preferred
Familiarity with long-cycle, consultative sales and multi-stakeholder decision processes
Experience working in language services industry strongly preferred
Knowledge, Skills, & Abilities Knowledge
Strong knowledge of business development strategies, sales processes, and pipeline management
Knowledge of proposal development, pricing approaches, and contract structures
Understanding of client relationship management and consultative sales approaches
Familiarity with healthcare or language services industry trends
Skills
Strong communication and presentation skills with the ability to influence client decision makers
Skilled in negotiation and closing with a consistent record of successful outcomes
Strong organizational and time management skills with attention to detail
Abilities
Build and maintain trusted relationships with prospective clients and partners
Work independently to manage priorities while contributing to team goals
Anticipate client needs and adapt solutions to align with requirements
Drive accountability by following the sales process and meeting established targets
Technical Proficiencies
Customer Relationship Management (CRM) systems for sales, pipeline, and client tracking
Proposal and contract management tools
Marketing automation and lead generation platforms
Cloud productivity suites for communication, collaboration, and document management
Physical, Cognitive, and Sensory Demands
Ability to sit or stand at a computer for extended periods and occasionally lift up to 15 lbs
Ability to analyze information, manage competing priorities, and make timely, thoughtful decisions
Close vision required for computer use and for reviewing proposals, contracts, and dashboards
Frequent verbal communication in meetings and video calls, and clear written communication skills
Work Schedule & Availability This is a full-time position based on a standard business schedule of Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Occasional flexibility in start and end times may be needed to accommodate business needs. Primary work is performed on-site at the Portland office, with the option to work from home in accordance with company hybrid-work policies. Ability to travel ( Notices This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States and able to meet federal employment verification requirements. Linguava does not sponsor employment visas.
Offers are contingent on job-related background checks conducted in accordance with applicable federal, state, and local law (and only at the appropriate stage of the hiring process).
All job requirements are subject to reasonable accommodation and may be updated to meet legitimate business needs in compliance with applicable law.
Linguava provides equal employment opportunities to all employees and applicants. We consider all qualified applicants without regard to race, color, religion/creed, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin/ancestry, age, disability, genetic information, marital status, veteran or military status, citizenship or immigration status, or any other status protected by applicable law. We are committed to creating an inclusive environment for all employees.
We consider qualified applicants with criminal histories consistent with applicable laws. Compensation decisions comply with applicable federal, state, and local equal pay and pay transparency laws.
Employment with Linguava Interpreters, Inc. is at-will and may be terminated by either the company or the employee at any time, with or without cause or notice, subject to applicable law.
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Business Development Manager Reports To:
Vice President of Client Experience Department:
Business Development Location:
Portland, Oregon (Hybrid) EmploymentType:
Full-Time / Exempt
Company Overview Linguava Interpreters, Inc. is a premier language services provider dedicated to ensuring language access in healthcare and beyond. Our mission is to be the go-to company that employees take pride in, linguists are excited to be partnered with, and the healthcare community trusts as the premier choice for exceptional language services. Founded in 2010 and headquartered in Portland, Oregon, Linguava has grown into a $33 million company with a team of 70+ full-time staff and a network of skilled linguists. We are passionate about helping patients find their seat at the table to fully participate in their healthcare, regardless of what language they speak or sign.
Position Summary The Business Development Manager (BDM) is accountable for identifying, pursuing, and securing new client opportunities that contribute to Linguava’s growth. Reporting to the Director of Business Development, this role manages the full sales cycle including prospecting, discovery, presenting, and closing. The BDM develops strong relationships with prospective clients, collaborates with internal teams to design tailored solutions, and ensures new opportunities align with Linguava’s mission and service standards. By consistently demonstrating Linguava’s core values, the BDM helps expand Linguava’s impact and build long‑term client partnerships.
Essential Duties & Responsibilities Business Development & Sales Execution
Manage the full sales cycle from initial outreach through close
Prospect, qualify, and develop opportunities in assigned markets and segments
Deliver compelling proposals and presentations that reflect Linguava’s capabilities and brand standards
Negotiate agreements within established pricing and margin guardrails
Track activities, opportunities, and progress in the CRM with accuracy and timeliness
Client Acquisition & Relationship Development
Build relationships with decision makers and influencers at prospective client organizations
Use a consultative approach to understand client needs and demonstrate Linguava’s value
Represent Linguava at conferences, networking events, and community forums to expand market presence
Collaborate with Marketing to leverage campaigns, events, and content for outreach and lead generation
Develop relationships with new clients that lead to strong, lasting partnerships
Collaberation & Account Transition
Work with Client Success to support client onboarding and ensure expectations are clearly communicated
Collaborate with Language Services leadership to confirm delivery capabilities align with client commitments
Coordinate with Account Managers to ensure a smooth handoff once a client is closed and onboarded
Share client and market insights to help inform strategies and improve team effectiveness
Forecasting, Reporting & Metrics
Maintain accurate forecasts through disciplined use of CRM and sales processes
Monitor activity levels, conversion rates, and sales cycle times to ensure predictable outcomes
Provide regular updates on performance, pipeline health, and market opportunities to the Director of Business Development
Identify risks or gaps early and take corrective action to stay on track with revenue goals
Professional Conduct & Representation
Represent Linguava with professionalism, integrity, and client focus in all interactions
Communicate clearly and consistently with colleagues to promote alignment and collaboration
Consistently demonstrate Linguava’s core values
Qualifications Education, Certifications, & Licenses
Bachelor’s degree in Business, Marketing, Communications, or related field preferred
Professional Experience
5+ years of experience in business development, sales, or account management
Proven success generating new business and meeting revenue targets in a service organization
Experience in healthcare, language services, or related industries strongly preferred
Familiarity with long-cycle, consultative sales and multi-stakeholder decision processes
Experience working in language services industry strongly preferred
Knowledge, Skills, & Abilities Knowledge
Strong knowledge of business development strategies, sales processes, and pipeline management
Knowledge of proposal development, pricing approaches, and contract structures
Understanding of client relationship management and consultative sales approaches
Familiarity with healthcare or language services industry trends
Skills
Strong communication and presentation skills with the ability to influence client decision makers
Skilled in negotiation and closing with a consistent record of successful outcomes
Strong organizational and time management skills with attention to detail
Abilities
Build and maintain trusted relationships with prospective clients and partners
Work independently to manage priorities while contributing to team goals
Anticipate client needs and adapt solutions to align with requirements
Drive accountability by following the sales process and meeting established targets
Technical Proficiencies
Customer Relationship Management (CRM) systems for sales, pipeline, and client tracking
Proposal and contract management tools
Marketing automation and lead generation platforms
Cloud productivity suites for communication, collaboration, and document management
Physical, Cognitive, and Sensory Demands
Ability to sit or stand at a computer for extended periods and occasionally lift up to 15 lbs
Ability to analyze information, manage competing priorities, and make timely, thoughtful decisions
Close vision required for computer use and for reviewing proposals, contracts, and dashboards
Frequent verbal communication in meetings and video calls, and clear written communication skills
Work Schedule & Availability This is a full-time position based on a standard business schedule of Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Occasional flexibility in start and end times may be needed to accommodate business needs. Primary work is performed on-site at the Portland office, with the option to work from home in accordance with company hybrid-work policies. Ability to travel ( Notices This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States and able to meet federal employment verification requirements. Linguava does not sponsor employment visas.
Offers are contingent on job-related background checks conducted in accordance with applicable federal, state, and local law (and only at the appropriate stage of the hiring process).
All job requirements are subject to reasonable accommodation and may be updated to meet legitimate business needs in compliance with applicable law.
Linguava provides equal employment opportunities to all employees and applicants. We consider all qualified applicants without regard to race, color, religion/creed, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin/ancestry, age, disability, genetic information, marital status, veteran or military status, citizenship or immigration status, or any other status protected by applicable law. We are committed to creating an inclusive environment for all employees.
We consider qualified applicants with criminal histories consistent with applicable laws. Compensation decisions comply with applicable federal, state, and local equal pay and pay transparency laws.
Employment with Linguava Interpreters, Inc. is at-will and may be terminated by either the company or the employee at any time, with or without cause or notice, subject to applicable law.
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