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Children's National Medical Center

Senior Administrative Assistant, Office of the President

Children's National Medical Center, Washington, District of Columbia, us, 20022

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Job Description Job Description - Senior Administrative Assistant, Office of the President (250003FW)

Job Description

Senior Administrative Assistant, Office of the President - ( 250003FW )

Description

The Senior Administrative Assistant will perform complex diversity of secretarial and clerical duties under general supervision.

Minimum Education High School Diploma or GED (Required)

Minimum Work Experience 3 years secretarial experience, preferably in a medical office or healthcare environment (Required)

Required Skills/Knowledge Ability to type 55 wpm required.

Must have expert knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.

Advanced software skills are required, as well as Internet research abilities and strong communication skills.

Functional Accountabilities Communications

Manage access to administrator by screening calls and visitors to determine appropriate course of action.

Serve as a liaison, with delegated authority, between administrator and subordinate units by relaying instructions and information and following commitments through to completion.

Interact and communicate with a strong degree of judgment and discretion.

Research, develop and draft letters, memos, or reports to communicate the manager’s decisions, ideas, and agenda.

Identify and resolve problems that would not require manager’s direct involvement.

Address issues in accordance with priorities, policies, commitments, and program goals of the manager.

Office Technology

Utilize office equipment and other relevant technology (software and systems) to meet organizational needs.

Research information to support conclusions and recommendations (for unusual and novel situations).

Establish and maintain paper and electronic files and records for manager.

Maintain manager’s calendar, schedules and appointments without prior approval based on knowledge of manager’s responsibilities and issues of importance.

Locate and assemble information for various reports, briefings, and conferences.

Make travel arrangements.

Budget Support

Provide support in monitoring and reconciling departmental or program budget, tracks travel and office expenditures.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance.

Continuously validate and verify information needed for decision making or documentation.

Stop in the face of uncertainty and takes time to resolve the situation.

Demonstrate accurate, clear and timely verbal and written communication.

Actively promote safety for patients, families, visitors and co-workers.

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.

Organizational Accountabilities Program Knowledge

Demonstrate an awareness of the program’s operational structure, and manager’s scope of responsibilities; work requires an awareness of specific functions and staff assignments within the organization.

Demonstrate working knowledge of policies, procedures, and processes required within the organization.

Demonstrate familiarity with rules, regulations, and laws affecting organization.

Organizational Commitment/Identification

Partner in the mission and upholds the core principles of the organization.

Committed to diversity and recognizes value of cultural ethnic differences.

Demonstrate personal and professional integrity.

Maintain confidentiality at all times.

Customer Service

Anticipate and respond to customer needs; follows up until needs are met.

Teamwork/Communication

Demonstrate collaborative and respectful behavior.

Partner with all team members to achieve goals.

Receptive to others’ ideas and opinions.

Performance Improvement/Problem-solving

Contribute to a positive work environment.

Demonstrate flexibility and willingness to change.

Identify opportunities to improve clinical and administrative processes.

Make appropriate decisions, using sound judgment.

Use resources efficiently.

Search for less costly ways of doing things.

Primary Location District of Columbia-Washington

Work Locations CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job Administrative Support / Customer Service

Organization President

Position Status: R (Regular) - FT - Full-Time

Shift: Day

Work Schedule: m - F

Full-Time Salary Range 37336 - 62046.4

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.

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