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CSC Service Works

Appliance Service Technician

CSC Service Works, Atlanta, Georgia, United States, 30383

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The CSC ServiceWorks Story

At CSC ServiceWorks, we make everyday life easier for 40 million people across the U.S. and Canada. With nearly 100 years of experience and a team of 2,300 professionals, we power communities with innovative laundry and air solutions built on trust, respect, and integrity. Join us and be part of a company that combines technology, service, and purpose to create lasting impact.

Overview Appliance Service Technician In Home

Monday - Friday 9:30am - 6:00pm

Are you a problem-solver who loves to work with your hands? Our Appliance Techs provide mechanical repairs to washers, dryers and stackables at our branch location. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

Key Responsibilities

Service and Repair : Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and stackables. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.

Maintenance : Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.

Customer Service : May interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.

Documentation : Maintain detailed records of services, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.

Parts and Inventory Management : Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.

Safety Compliance : Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers’ property during service calls.

Benefits & Perks

Work Life Balance!

75% Employer Contribution to Medical, Dental, and Vision insurance

Health Savings Account with Employer Contribution

Year-round Work & Paid Training

Company Paid Life, Short-term, and Long-term Disability Insurance

401k with generous Company Match

Paid Time Off (PTO) & Holiday Pay

Flexible Spending & Health Savings Account

Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

Education Reimbursement Program

Paid employee Referral program

What we’re looking for

Valid Driver’s License

Ability to pass pre-employment screening

Basic Plumbing and Electrical knowledge

Previous experience in appliance repair or a related field is preferred.

Good interpersonal and communication skills to interact with customers/peers effectively.

Ability to work independently and manage time efficiently.

Physical stamina and dexterity to handle and maneuver heavy appliances.

Basic computer skills for documentation and communication purposes.

Must be able to lift up to 175 pounds using a 2-wheel dolly and will frequently work in a warehouse environment.

Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

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