Morris Group, Inc.
CNC Field Service Technician
Morris Group, Inc., Mocksville, North Carolina, United States, 27028
Overview
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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States.
Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S., serving manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia.
Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity.
Responsibilities The Field Service Technician is responsible for the installation, repair and maintenance of machine tool equipment, controls (Fanuc, Siemens, etc.) and other components purchased by customers. This position works independently to ensure the highest level of quality and customer service satisfaction.
What You Will Contribute
Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
Qualifications & Competencies
Five years’ experience with CNC machine repair
Experience with Microsoft Office Suite and other business programs as required
Ability to read and interpret drawings and schematics is required
Excellent technical, communication, and presentation skills are necessary
Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory
Benefits
Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
3+ Weeks’ Vacation to Start
10 Company Paid Holidays
401(k) retirement plan with company contribution
Tuition reimbursement
Employee appreciation events and perks
Employee Assistance Program
Physical & Mental Requirements
Must be highly mobile, able to access all areas of the premises
Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects
Ability to sit for prolonged periods of time
Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees
Ability to frequently use hands and arms
Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
Ability to keep composure with the public and co-workers in everyday, stressful situations
EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Requisition #1528B, Mocksville NC
#J-18808-Ljbffr
Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States.
Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S., serving manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia.
Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity.
Responsibilities The Field Service Technician is responsible for the installation, repair and maintenance of machine tool equipment, controls (Fanuc, Siemens, etc.) and other components purchased by customers. This position works independently to ensure the highest level of quality and customer service satisfaction.
What You Will Contribute
Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations
Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company
Qualifications & Competencies
Five years’ experience with CNC machine repair
Experience with Microsoft Office Suite and other business programs as required
Ability to read and interpret drawings and schematics is required
Excellent technical, communication, and presentation skills are necessary
Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory
Benefits
Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
3+ Weeks’ Vacation to Start
10 Company Paid Holidays
401(k) retirement plan with company contribution
Tuition reimbursement
Employee appreciation events and perks
Employee Assistance Program
Physical & Mental Requirements
Must be highly mobile, able to access all areas of the premises
Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects
Ability to sit for prolonged periods of time
Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees
Ability to frequently use hands and arms
Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
Ability to keep composure with the public and co-workers in everyday, stressful situations
EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Requisition #1528B, Mocksville NC
#J-18808-Ljbffr