Boston Medical Center (BMC)
Phlebotomy - Outpatient 40 hour days 7A-3:30P w/rotating Sat 7a-12p including mi
Boston Medical Center (BMC), Brockton, Massachusetts, United States, 02411
Phlebotomy - Outpatient 40 hour days 7A-3:30P w/rotating Sat 7a-12p including minor holidays [312 Bedford Street Whitman MA]
Position Summary
Responsible for providing quality, customer‑oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies. Communicates effectively to all levels of laboratory staff and external contacts, and acts as a resource for phlebotomy technicians.
Position Phlebotomy II – Outpatient
Department Lab Medicine
Schedule Full time Outpatient; 40 hour days 7A-3:30P with rotating Saturday 7A-12P including minor holidays at 312 Bedford Street, Whitman, MA.
Essential Responsibilities / Duties
Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
Positively identifies all patients according to laboratory policies and procedures; verifies identification of specimens and labels specimens accordingly.
Receives and prepares laboratory specimens prior to analysis, including study specimens, random and 24‑hour urines, and send‑out specimens.
Centrifuges, aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens; routes and distributes specimens to appropriate lab sections within specified time frames; assists in pickup and delivery as needed.
Prepares all workstations with essential supplies.
Performs special procedures and waived point‑of‑care testing as requested by supervisors, assistants, and specialists.
Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
Completes all appropriate logs for documentation and troubleshooting; communicates to supervisor.
Utilizes technical training and acquires in‑depth knowledge of the LIS (SunQuest and EPIC) and its functions.
Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assignment of medical record numbers.
Answers the telephone according to department policy and procedure.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights; provides best possible customer service and patient care.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Manages time appropriately and meets BMC standards for attendance and punctuality.
Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
Assists in training new lab support technicians and phlebotomy students.
Completes all laboratory and hospital safety, compliance, and competency training as assigned; follows established hospital infection control and safety procedures.
Works with the technical and assistant supervisors to update inventories, orders, and maintain supplies as needed.
Assists supervisors with writing training programs, standard operating procedures, and establishing competencies.
Participates in quality improvement (QI) activities according to Laboratory policies and procedures; offers input for performance improvement and validates effectiveness of implemented solutions.
Recognizes and resolves technical and non‑technical problems in the laboratory; anticipates problems to prevent customer dissatisfaction; records information on the problem log and reports all issues to supervisory staff.
Adapts to changes in departmental needs, including offering assistance to other team members, adjusting assignments, and fostering teamwork.
Performs point‑of‑care waived testing, maintains instruments, training and competencies.
Job Requirements
High School Diploma or GED.
Completion of a NAACLS accredited phlebotomy program.
ASCP Certified.
More than five years of phlebotomy and/or specimen processing experience required.
Phlebotomy Certification or seven years of experience is required.
Knowledge and Skills
Knowledge of venipuncture techniques, specimen handling, order of draw, infection control, and safety protocols.
Patient care & communication skills; ability to communicate clearly and compassionately with patients, including anxious or pediatric patients.
Technical proficiency with phlebotomy equipment, troubleshooting, and hospital computer systems such as Microsoft Office, EPIC, and laboratory information systems.
Attention to detail and accuracy; ability to correctly label specimens, verify patient identity, and prevent errors.
Infection prevention and safety compliance; understanding of OSHA, CLIA, and facility safety standards.
Time management and efficiency; ability to manage patient flow and prioritize urgent draws.
Critical thinking and problem‑solving; ability to assess difficult veins, adjust techniques, and know when to escalates concerns.
Professionalism & interpersonal skills; maintain calm, respectful, customer‑service oriented approach while interacting with patients, nurses, and clinical staff; maintain strict confidentiality of personal/health information.
Compensation Range $18.99–$26.68 per hour. This range is an estimate based on the minimum job qualifications. Pay is determined by education, experience, skills, certifications, and organizational needs. Benefits include medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings match, paid time off, and other resources to support employee and family well‑being.
Equal Opportunity Employer/Disabled/Veterans Boston Medical Center (BMC) is an equal opportunity employer. We encourage applications from all qualified candidates.
Notice about Employment Offer Scams According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require any downloads of applications, “apps”, or purchases of equipment prior to employment.
#J-18808-Ljbffr
Position Phlebotomy II – Outpatient
Department Lab Medicine
Schedule Full time Outpatient; 40 hour days 7A-3:30P with rotating Saturday 7A-12P including minor holidays at 312 Bedford Street, Whitman, MA.
Essential Responsibilities / Duties
Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
Positively identifies all patients according to laboratory policies and procedures; verifies identification of specimens and labels specimens accordingly.
Receives and prepares laboratory specimens prior to analysis, including study specimens, random and 24‑hour urines, and send‑out specimens.
Centrifuges, aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens; routes and distributes specimens to appropriate lab sections within specified time frames; assists in pickup and delivery as needed.
Prepares all workstations with essential supplies.
Performs special procedures and waived point‑of‑care testing as requested by supervisors, assistants, and specialists.
Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
Completes all appropriate logs for documentation and troubleshooting; communicates to supervisor.
Utilizes technical training and acquires in‑depth knowledge of the LIS (SunQuest and EPIC) and its functions.
Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assignment of medical record numbers.
Answers the telephone according to department policy and procedure.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights; provides best possible customer service and patient care.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Manages time appropriately and meets BMC standards for attendance and punctuality.
Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
Assists in training new lab support technicians and phlebotomy students.
Completes all laboratory and hospital safety, compliance, and competency training as assigned; follows established hospital infection control and safety procedures.
Works with the technical and assistant supervisors to update inventories, orders, and maintain supplies as needed.
Assists supervisors with writing training programs, standard operating procedures, and establishing competencies.
Participates in quality improvement (QI) activities according to Laboratory policies and procedures; offers input for performance improvement and validates effectiveness of implemented solutions.
Recognizes and resolves technical and non‑technical problems in the laboratory; anticipates problems to prevent customer dissatisfaction; records information on the problem log and reports all issues to supervisory staff.
Adapts to changes in departmental needs, including offering assistance to other team members, adjusting assignments, and fostering teamwork.
Performs point‑of‑care waived testing, maintains instruments, training and competencies.
Job Requirements
High School Diploma or GED.
Completion of a NAACLS accredited phlebotomy program.
ASCP Certified.
More than five years of phlebotomy and/or specimen processing experience required.
Phlebotomy Certification or seven years of experience is required.
Knowledge and Skills
Knowledge of venipuncture techniques, specimen handling, order of draw, infection control, and safety protocols.
Patient care & communication skills; ability to communicate clearly and compassionately with patients, including anxious or pediatric patients.
Technical proficiency with phlebotomy equipment, troubleshooting, and hospital computer systems such as Microsoft Office, EPIC, and laboratory information systems.
Attention to detail and accuracy; ability to correctly label specimens, verify patient identity, and prevent errors.
Infection prevention and safety compliance; understanding of OSHA, CLIA, and facility safety standards.
Time management and efficiency; ability to manage patient flow and prioritize urgent draws.
Critical thinking and problem‑solving; ability to assess difficult veins, adjust techniques, and know when to escalates concerns.
Professionalism & interpersonal skills; maintain calm, respectful, customer‑service oriented approach while interacting with patients, nurses, and clinical staff; maintain strict confidentiality of personal/health information.
Compensation Range $18.99–$26.68 per hour. This range is an estimate based on the minimum job qualifications. Pay is determined by education, experience, skills, certifications, and organizational needs. Benefits include medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings match, paid time off, and other resources to support employee and family well‑being.
Equal Opportunity Employer/Disabled/Veterans Boston Medical Center (BMC) is an equal opportunity employer. We encourage applications from all qualified candidates.
Notice about Employment Offer Scams According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require any downloads of applications, “apps”, or purchases of equipment prior to employment.
#J-18808-Ljbffr