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Volunteers of America Mid-States

Case Manager

Volunteers of America Mid-States, Louisville, Kentucky, us, 40201

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Case Manager – Volunteers of America Mid-States Location: Louisville, KY

Pay Range: $35,000 - $36,000 per year

Position Title:

Case Manager

Status:

Full Time, Hourly, Non-Exempt

Program:

Housing Stabilization Services

Reports To:

Program Supervisor – Housing Stabilization

Volunteers of America Mid-States (VOA) is a non‑profit organization serving four states. We provide housing and support services for families, veterans, low‑income seniors, and individuals with developmental disabilities. Our mission is to create positive change through service and community partnership.

Benefits

Health and Wellness: Employee Assistance Plan, Health and Wellness Program, Medical, Dental, Vision coverage, Flexible Spending Account, Health Spending Account, Short‑Term Disability, MetLife Legal Plans

Financial Well‑Being: Competitive Compensation Packages, Life Insurance, 403(b) retirement plan with company match, Employee discounts, Loan forgiveness options, Paid time off effective day one

Work Culture: Commitment, Justice, Integrity, Compassion, Retention Committees

Training & Development: VOA LEAD Program, VOA University, VOA Academy

Job Summary & Qualifications The Case Manager provides case‑management services to families in VOA’s Housing programs. The role develops and monitors service plans to empower clients, increase self‑sufficiency, and reduce reoccurring homelessness. Responsibilities include connecting clients to medical, social, and educational resources, building landlord relationships, and communicating with property owners.

Qualifications:

Bachelor’s degree in social services preferred.

1–2 years of experience with crisis intervention and community resources.

Valid driver’s license and reliable transportation.

Flexibility to accommodate residential program schedules.

Strong communication skills.

Responsibilities

Knowledge of community resources for homeless families.

Develop specific housing opportunities for families in residence.

Develop cooperative arrangements with government agencies involved in providing housing.

Meet regularly with residents and assist them in applying for and following through with housing opportunities.

Maintain records and reports required by facility and oversight agencies.

Maintain individual client files including housing history and resource notices.

Quarterly reporting.

Performance quality improvement (PQI) duties as assigned.

Assist with facilitation of life skills as requested.

Other duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority Level Entry level

Employment Type Full‑time

Job Function Other

Industry Non‑profit Organizations

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