Texas Children's Hospital
Coordinator Clinical Support - Outpatient Cardiology Clinic
Texas Children's Hospital, Houston, Texas, United States, 77246
Coordinator Clinical Support - Outpatient Cardiology Clinic
Texas Children’s Hospital is seeking a Coordinator of Clinical Support for its Cardiology Clinic in the Texas Medical Center. The role involves providing patient care and excellent customer service while coordinating clinic flow, provider schedules, and patient appointments in a fast‑paced environment. All successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Responsibilities
Demonstrate positive interpersonal and communication skills, welcoming and interacting with patients, families, and visitors in a professional, timely, age‑appropriate, and culturally sensitive manner.
Coordinate daily appointments, interview, and interact with patients, families, and visitors as needed for successful appointment flow.
Collaborate with clinic staff to ensure efficient patient flow and consistent patient satisfaction.
Participate in care coordination functions.
Prioritise incoming phone calls regarding patient care and urgent appointments.
Schedule, confirm same‑day and walk‑in appointments, and remind families of insurance responsibilities.
Prioritise patients for rooming based on appointment and arrival times and other clinic procedures.
Notify providers when the first clinic session patient has been roomed.
Attend staff meetings, sign attendance records, and complete mandatory training and development activities as required by supervisory observation and written or verbal feedback.
Qualifications
High school diploma or equivalent; some college coursework preferred.
At least 2 years of indirect patient care experience.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industry Hospitals and Health Care
About Texas Children’s Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high‑risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state‑of‑the‑art facility providing world‑class pediatric and maternal care to Austin and Central Texas families. We also provide a health plan, a primary care network, urgent care clinics, and a global health program. Texas Children’s Hospital is affiliated with Baylor College of Medicine.
Equal Opportunity Employer Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children’s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.
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Responsibilities
Demonstrate positive interpersonal and communication skills, welcoming and interacting with patients, families, and visitors in a professional, timely, age‑appropriate, and culturally sensitive manner.
Coordinate daily appointments, interview, and interact with patients, families, and visitors as needed for successful appointment flow.
Collaborate with clinic staff to ensure efficient patient flow and consistent patient satisfaction.
Participate in care coordination functions.
Prioritise incoming phone calls regarding patient care and urgent appointments.
Schedule, confirm same‑day and walk‑in appointments, and remind families of insurance responsibilities.
Prioritise patients for rooming based on appointment and arrival times and other clinic procedures.
Notify providers when the first clinic session patient has been roomed.
Attend staff meetings, sign attendance records, and complete mandatory training and development activities as required by supervisory observation and written or verbal feedback.
Qualifications
High school diploma or equivalent; some college coursework preferred.
At least 2 years of indirect patient care experience.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industry Hospitals and Health Care
About Texas Children’s Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high‑risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state‑of‑the‑art facility providing world‑class pediatric and maternal care to Austin and Central Texas families. We also provide a health plan, a primary care network, urgent care clinics, and a global health program. Texas Children’s Hospital is affiliated with Baylor College of Medicine.
Equal Opportunity Employer Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children’s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.
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