Clackamas County
Bilingual Case Manager Aide (Limited Term)
Clackamas County, Oregon City, Oregon, United States, 97045
Bilingual Case Manager Aide (Limited Term)
Job ID:
108111
Location:
Oregon City, Oregon
Full/Part Time:
Full Time
Regular/Temporary:
Limited Term
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
S ervice
P rofessionalism
I ntegrity
R espect
I ndividual accountability
T rust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County
SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on
Monday, January 5, 2026.
PAY AND BENEFITS Hourly Pay Range:
$25.619109- $32.359609
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Bilingual required positions receive an additional
5% add-to-pay.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status and limited term positions are detailed below. Please note: This position is limited term, 3 years.
Generous paid time off package, including:
12 hours of vacation accrued per month
8 hours of sick accrued per month
10 paid holidays and 1 personal day per year
Other Benefits:
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
A Choice of Medical Plans
that include chiropractic coverage, alternative care, vision, and prescription drug coverage
A Choice of Dental Plans
Robust EAP and wellness programs, including gym discounts and wellness education classes
Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS The
Children, Families and Community Connection Division
is looking to fill a bilingual Spanish/English position as a Case Manager Aide. This is a new limited term position supporting a new program, Housing for Success (H4S). The duration of employment will be three (3) years.
The Case Manager Aide plays a vital support role within the Housing for Success (H4S) Program, assisting with participant enrollment, data collection, scheduling, and coordination with community partners. This position helps ensure participants have access to needed resources and services while providing administrative and technological support to the Workforce Specialist and Mental Health Navigator.
Serving as a client advocate, the Case Manager Aide builds supportive, trusting relationships with program participants and contributes to positive outcomes through consistent follow-up, attention to detail, and the maintenance of accurate and confidential records. This role is ideal for someone who is compassionate, organized, and committed to supporting individuals on their path to stability and success.
Required Minimum Qualifications/ Transferrable Skills:
A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
Experience to include providing client support, case management assistance, intake, eligibility screening, and/or administrative support in a human services, housing, workforce development, or social services setting.
Bilingual Spanish/English.
Ability to provide administrative and basic technology support to clients, including scheduling appointments, collecting information, maintaining accurate and confidential electronic case records, and assisting clients with computer, email, document management, and smartphone use.
Other Required Knowledge, Skills & Abilities:
Ability to schedule client appointments, collect information and maintain electronic client case records in a complete, accurate, timely and confidential manner.
Ability to support clients with technology needs including basic computer set up, email, creating/saving/attaching documents and setting up smart phone.
Ability to assist clients to fill out a variety of forms online or on paper.
Knowledge of case management principles and client support services.
Ability to interview clients and assess needs related to employment, training, and supportive services.
Ability to maintain accurate, organized, and confidential records.
Strong interpersonal and communication skills, both written and verbal.
Ability to work effectively with diverse populations and community partners.
Proficiency with data entry, computerized case management systems, and basic reporting tools.
Ability to verify information and exercise sound judgment.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and meet deadlines under general supervision.
Familiarity with community resources and service provider networks.
Preferred Special Qualifications/ Transferrable Skills:
Experience working in human services, housing, workforce development, or social services programs.
Experience working directly with clients in office and community-based settings.
Experience hosting online meetings using Microsoft Teams and/or Zoom
Experience using principles of trauma informed care and deescalation techniques.
Familiarity with community resources and service provider networks.
Pre-Employment Requirements:
Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/f4f343bb-579a-4e6f-a936-e790625d51d5.
Must pass a criminal history check which may include national or state fingerprint records check.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Screen client cases to determine appropriate assistance and service needs.
Conduct client interviews in office settings, community locations, and by phone.
Assess client employment, training, personal, and community support needs.
Provide information, referrals, and technical assistance to clients and staff.
Prepare, update, and maintain accurate and confidential client case records.
Monitor client case files to ensure delivery of services established by professional staff.
Verify accuracy of information provided by clients, service providers, and related parties. Enter client assessments and required documentation into computerized systems.
Generate reports related to client assessments and program data.
Serve as a liaison between clients and service providers to resolve issues related to services, paperwork, or records.
Research community resources and potential service providers.
Collect program data and assist with reports, evaluations, and special studies.
Participate in in-service training and provide casework consultation as needed.
Manage a small caseload under general supervision.
Assist with employment plan development and write case file narratives.
Respond to client and provider inquiries and help resolve problems.
WORKING CONDITIONS Duties may include contact with individuals from varied socioeconomic groups or individuals who are hostile and/or emotionally distressed and in need of Clackamas County services.
WORK SCHEDULE This position is included in the County's alternate workweek program,
working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off) . Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This
position is designated as on-site/in-person.
It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of Clackamas residents. These include employment services, mediation services, the Early Learning Hub, parenting education, preschool placements, substance abuse prevention and family violence prevention and services.
https://www.clackamas.us/cfcc
Children, Family and Community Connections (CFCC) is a Division of the http://www.clackamas.us/h3s/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF -
H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
EQUITY DRIVEN SERVICES -
H3S promotes and provides accessible, equitable and culturally responsive services.
ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT -
H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS Clackamas County only accepts online applications.
Help With Your Application: https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS? E.D. Barnett, Recruiter
mailto:EBarnettHerro@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6800245
#J-18808-Ljbffr
108111
Location:
Oregon City, Oregon
Full/Part Time:
Full Time
Regular/Temporary:
Limited Term
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
S ervice
P rofessionalism
I ntegrity
R espect
I ndividual accountability
T rust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County
SPIRIT.
https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on
Monday, January 5, 2026.
PAY AND BENEFITS Hourly Pay Range:
$25.619109- $32.359609
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Bilingual required positions receive an additional
5% add-to-pay.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status and limited term positions are detailed below. Please note: This position is limited term, 3 years.
Generous paid time off package, including:
12 hours of vacation accrued per month
8 hours of sick accrued per month
10 paid holidays and 1 personal day per year
Other Benefits:
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
A Choice of Medical Plans
that include chiropractic coverage, alternative care, vision, and prescription drug coverage
A Choice of Dental Plans
Robust EAP and wellness programs, including gym discounts and wellness education classes
Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS The
Children, Families and Community Connection Division
is looking to fill a bilingual Spanish/English position as a Case Manager Aide. This is a new limited term position supporting a new program, Housing for Success (H4S). The duration of employment will be three (3) years.
The Case Manager Aide plays a vital support role within the Housing for Success (H4S) Program, assisting with participant enrollment, data collection, scheduling, and coordination with community partners. This position helps ensure participants have access to needed resources and services while providing administrative and technological support to the Workforce Specialist and Mental Health Navigator.
Serving as a client advocate, the Case Manager Aide builds supportive, trusting relationships with program participants and contributes to positive outcomes through consistent follow-up, attention to detail, and the maintenance of accurate and confidential records. This role is ideal for someone who is compassionate, organized, and committed to supporting individuals on their path to stability and success.
Required Minimum Qualifications/ Transferrable Skills:
A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
Experience to include providing client support, case management assistance, intake, eligibility screening, and/or administrative support in a human services, housing, workforce development, or social services setting.
Bilingual Spanish/English.
Ability to provide administrative and basic technology support to clients, including scheduling appointments, collecting information, maintaining accurate and confidential electronic case records, and assisting clients with computer, email, document management, and smartphone use.
Other Required Knowledge, Skills & Abilities:
Ability to schedule client appointments, collect information and maintain electronic client case records in a complete, accurate, timely and confidential manner.
Ability to support clients with technology needs including basic computer set up, email, creating/saving/attaching documents and setting up smart phone.
Ability to assist clients to fill out a variety of forms online or on paper.
Knowledge of case management principles and client support services.
Ability to interview clients and assess needs related to employment, training, and supportive services.
Ability to maintain accurate, organized, and confidential records.
Strong interpersonal and communication skills, both written and verbal.
Ability to work effectively with diverse populations and community partners.
Proficiency with data entry, computerized case management systems, and basic reporting tools.
Ability to verify information and exercise sound judgment.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and meet deadlines under general supervision.
Familiarity with community resources and service provider networks.
Preferred Special Qualifications/ Transferrable Skills:
Experience working in human services, housing, workforce development, or social services programs.
Experience working directly with clients in office and community-based settings.
Experience hosting online meetings using Microsoft Teams and/or Zoom
Experience using principles of trauma informed care and deescalation techniques.
Familiarity with community resources and service provider networks.
Pre-Employment Requirements:
Must pass post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/f4f343bb-579a-4e6f-a936-e790625d51d5.
Must pass a criminal history check which may include national or state fingerprint records check.
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673.
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Screen client cases to determine appropriate assistance and service needs.
Conduct client interviews in office settings, community locations, and by phone.
Assess client employment, training, personal, and community support needs.
Provide information, referrals, and technical assistance to clients and staff.
Prepare, update, and maintain accurate and confidential client case records.
Monitor client case files to ensure delivery of services established by professional staff.
Verify accuracy of information provided by clients, service providers, and related parties. Enter client assessments and required documentation into computerized systems.
Generate reports related to client assessments and program data.
Serve as a liaison between clients and service providers to resolve issues related to services, paperwork, or records.
Research community resources and potential service providers.
Collect program data and assist with reports, evaluations, and special studies.
Participate in in-service training and provide casework consultation as needed.
Manage a small caseload under general supervision.
Assist with employment plan development and write case file narratives.
Respond to client and provider inquiries and help resolve problems.
WORKING CONDITIONS Duties may include contact with individuals from varied socioeconomic groups or individuals who are hostile and/or emotionally distressed and in need of Clackamas County services.
WORK SCHEDULE This position is included in the County's alternate workweek program,
working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off) . Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This
position is designated as on-site/in-person.
It is expected that the selected candidate will perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of Clackamas residents. These include employment services, mediation services, the Early Learning Hub, parenting education, preschool placements, substance abuse prevention and family violence prevention and services.
https://www.clackamas.us/cfcc
Children, Family and Community Connections (CFCC) is a Division of the http://www.clackamas.us/h3s/
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.
Mission Statement We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
EMPOWERED AND THRIVING STAFF -
H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
EQUITY DRIVEN SERVICES -
H3S promotes and provides accessible, equitable and culturally responsive services.
ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT -
H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
APPLICATION PROCESS Clackamas County only accepts online applications.
Help With Your Application: https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE https://www.clackamas.us/des/jobs.html
https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS? E.D. Barnett, Recruiter
mailto:EBarnettHerro@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6800245
#J-18808-Ljbffr