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Project Renewal

Case Manager

Project Renewal, New York, New York, us, 10261

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Case Manager Program:

New Providence Women’s Shelter

Salary Range:

$42,000—$45,150

Program Description:

The New Providence Women’s Shelter is a 130‑bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on‑site Article 28 Clinic provides primary and behavioral health care services.

Essential Duties and Responsibilities

Conduct intake and assessments, make necessary referrals for services, and complete/update psycho‑social assessments of clients.

Provide case management services and assist clients in the creation of and adherence to their Independent Living Plans by identifying achievable short‑ and long‑term objectives.

Input all client information and update it in a timely fashion into the CARES system as well as the client’s physical chart.

Work collaboratively with clients and other staff to identify and obtain financial entitlements, housing, and other concrete services.

Maintain accurate and up‑to‑date written client documentation as required and in accordance with City/State oversight agency guidelines.

Provide guidance for clients through individualized sessions on issues such as achieving personal goals, finding permanent or alternative housing, maintaining sobriety, complying with medication protocols, and pursuing employment opportunities.

Maintain liaison with representatives from community organizations.

Provide escort services to clients’ appointments as needed.

Attend and participate in program meetings.

Perform other duties as assigned by the Team Leader, Clinical Director, or Program Director.

Physical Activities While performing the duties of this position, the Case Manager must stand to talk to clients and staff, sit for extended periods at the computer, and reach or squat to retrieve records from files. The Case Manager must be able to use the New York City Transit system to escort clients to scheduled appointments, interviews, or meetings in any of the five boroughs.

Qualifications

High School/GED Diploma and experience as described below or Associate’s Degree.

One to two years of experience working with homeless adults, substance use, and/or mental health populations.

Teamwork, organization, interpersonal, communication, computer skills; bilingual is a plus.

Ability to work cooperatively with peers and other staff to serve clients’ needs efficiently.

Ability to work independently and adjust schedule to accommodate client needs.

Excellent oral, writing, and listening skills.

Ability to interface with clients as well as all staff levels.

Knowledge of case management software (CARES) and proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

Bilingual or multilingual is a plus.

Other Details Seniority level:

Entry level

Employment type:

Full‑time

Job function:

Other

Industries:

Non‑profit Organizations

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