Helpline Youth Counseling
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ICMS Case Manager
role at
Helpline Youth Counseling
Under the supervision of the Homeless Services Manager, the Intensive Case Management Services Case Manager provides high quality case management services to clients eligible for permanent housing through the Housing For Health (HFH) Program. The Intensive Case Manager shall serve as the central point of contact for clients as they navigate the transition from homelessness to tenancy. Specifically, He/she will …
This position has a location of Commerce, CA.
Responsibilities
Conduct initial and quarterly housing/activities of daily living assessments.
Develop and implement an individualized care plan, in collaboration with the client, based on the housing acuity assessment and activities of daily living assessment.
Write detailed case notes in G.I.R.P. format.
Maintain updated calendar with client visit locations and times.
Develop professional relationships with clients and maintain a caseload of 15-20 participants.
Provide housing retention and housing navigation services.
Conduct regular face-to-face home visits and check‑in meetings with clients at interim housing, shelters, and street locations.
Ensure that clients are linked to health, mental health, and substance use services as needed.
Assist clients with obtaining employment, and/or establishing benefits, and/or educational opportunities.
Assist clients with maintaining medication and treatment regimens, including accompanying clients to appointments with health, mental health, and other care providers.
Utilize a harm reduction, client‑focused and strengths‑based model.
Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks.
Respond to urgent requests for assistance from clients or landlords.
Participate in all meetings with clinical supervisors, collaborative agencies, and other community meetings as directed.
Knowledge, Skills and Abilities
Knowledge surrounding poverty, homelessness and social factors involved.
Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals toward greater self‑sufficiency and independence in the greater community.
Ability to work a flexible schedule, including some overtime as needed.
Knowledgeable about services and resources for homeless and low‑income individuals throughout Los Angeles County.
Knowledge of the dynamics of chemical dependency, mental disorders and the effects of homelessness and ability to conduct workshops for residents on these subjects.
Bilingual in English/Spanish preferred.
Skilled in use of Microsoft Windows, Microsoft Office (Word, Excel, Access, PowerPoint, and G‑Mail), and HMIS Homeless Management Information System.
Excellent written and verbal communication skills.
Requirements
High School Diploma or GED (required).
Bachelor's degree in behavioral health and/or a minimum of 2 years of case management and outreach directly tied to homelessness.
Possess a valid California driver's license and have access to a properly registered vehicle.
Ability to pass a background check and criminal clearance.
Ability to successfully pass a TB screening test.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr
ICMS Case Manager
role at
Helpline Youth Counseling
Under the supervision of the Homeless Services Manager, the Intensive Case Management Services Case Manager provides high quality case management services to clients eligible for permanent housing through the Housing For Health (HFH) Program. The Intensive Case Manager shall serve as the central point of contact for clients as they navigate the transition from homelessness to tenancy. Specifically, He/she will …
This position has a location of Commerce, CA.
Responsibilities
Conduct initial and quarterly housing/activities of daily living assessments.
Develop and implement an individualized care plan, in collaboration with the client, based on the housing acuity assessment and activities of daily living assessment.
Write detailed case notes in G.I.R.P. format.
Maintain updated calendar with client visit locations and times.
Develop professional relationships with clients and maintain a caseload of 15-20 participants.
Provide housing retention and housing navigation services.
Conduct regular face-to-face home visits and check‑in meetings with clients at interim housing, shelters, and street locations.
Ensure that clients are linked to health, mental health, and substance use services as needed.
Assist clients with obtaining employment, and/or establishing benefits, and/or educational opportunities.
Assist clients with maintaining medication and treatment regimens, including accompanying clients to appointments with health, mental health, and other care providers.
Utilize a harm reduction, client‑focused and strengths‑based model.
Provide ongoing case management services that will ensure successful permanent housing, decrease social isolation, and prevent relapse risks.
Respond to urgent requests for assistance from clients or landlords.
Participate in all meetings with clinical supervisors, collaborative agencies, and other community meetings as directed.
Knowledge, Skills and Abilities
Knowledge surrounding poverty, homelessness and social factors involved.
Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals toward greater self‑sufficiency and independence in the greater community.
Ability to work a flexible schedule, including some overtime as needed.
Knowledgeable about services and resources for homeless and low‑income individuals throughout Los Angeles County.
Knowledge of the dynamics of chemical dependency, mental disorders and the effects of homelessness and ability to conduct workshops for residents on these subjects.
Bilingual in English/Spanish preferred.
Skilled in use of Microsoft Windows, Microsoft Office (Word, Excel, Access, PowerPoint, and G‑Mail), and HMIS Homeless Management Information System.
Excellent written and verbal communication skills.
Requirements
High School Diploma or GED (required).
Bachelor's degree in behavioral health and/or a minimum of 2 years of case management and outreach directly tied to homelessness.
Possess a valid California driver's license and have access to a properly registered vehicle.
Ability to pass a background check and criminal clearance.
Ability to successfully pass a TB screening test.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.
HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES OR ANY OTHER LEGALLY PROTECTED STATUS.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr