Volunteers of America-Greater New York
Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioural health or substance use needs, and others in need, including a special education preschool program.
Case Manager The Case Manager works with clients to assess their strengths and needs, plan a course of action, link clients to services, counsel them, and monitor progress. The Case Manager ensures clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. The role may include supervision of direct‑care staff.
Community Support Systems provides the support, training, and education clients need to maintain psychiatric and medical stability and ultimately obtain permanent housing. For more information, visit https://www.voa-gny.org/housing.
Location: Wards Island, NY 10035
Minimum Qualifications
Associate’s Degree or 60 college credits in a Human Services field, or a high school diploma or GED with at least 2 years of relevant shelter experience.
Demonstrated ability in verbal and written communication, including basic computer skills.
Principal Responsibilities
Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
Develop, with the client, a mutually agreed‑upon individual service plan reflecting assessment findings and goals; update the plan as required.
Meet regularly with the client to assist them in obtaining needed services and benefits to achieve their individual service plan goals; provide supportive counseling to strengthen their ability to make appropriate life decisions.
Document case‑management activities in accordance with agency and funder guidelines and procedures; collect service data and participate in evaluation and quality‑assurance activities.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
Benefits for part‑time employees may vary.
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
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Case Manager The Case Manager works with clients to assess their strengths and needs, plan a course of action, link clients to services, counsel them, and monitor progress. The Case Manager ensures clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. The role may include supervision of direct‑care staff.
Community Support Systems provides the support, training, and education clients need to maintain psychiatric and medical stability and ultimately obtain permanent housing. For more information, visit https://www.voa-gny.org/housing.
Location: Wards Island, NY 10035
Minimum Qualifications
Associate’s Degree or 60 college credits in a Human Services field, or a high school diploma or GED with at least 2 years of relevant shelter experience.
Demonstrated ability in verbal and written communication, including basic computer skills.
Principal Responsibilities
Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
Develop, with the client, a mutually agreed‑upon individual service plan reflecting assessment findings and goals; update the plan as required.
Meet regularly with the client to assist them in obtaining needed services and benefits to achieve their individual service plan goals; provide supportive counseling to strengthen their ability to make appropriate life decisions.
Document case‑management activities in accordance with agency and funder guidelines and procedures; collect service data and participate in evaluation and quality‑assurance activities.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
Benefits for part‑time employees may vary.
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
#J-18808-Ljbffr