Southwest Behavioral & Health Services
Care Coordinator
Southwest Behavioral & Health Services, Phoenix, Arizona, United States, 85003
Southwest Behavioral and Health Services is seeking a dedicated and compassionate Care Coordinator who can help us fulfill our mission: “Delivering compassionate care to enhance lives and improve communities”. We need an organized, communicative professional who can solve problems. If that describes you, join our Mesa team!
Job Preview At a Glance
Interventions may be individual, group based, community collaboration
Performs crisis stabilization functions
Assists consumer and/or guardian in accessing resources with the community
Completes necessary paperwork for referrals, coordination, admission, discharge, and out‑of‑home placements
Serves as central support for the clinical team
Performs care coordination functions: clinical care coordination between resources within and outside the agency, and authorizations for residential or out‑of‑home placements
Duties & Responsibilities
Reviews documents received and requests required documents to appropriate level of care for members
Assesses consumers in accordance with established policies and procedures and clinical protocols
Develops service plans with consumers based on assessment and diagnostic process
Coordinates consumer care or reports on interventions, meeting with CFT and ART to review efficacy of interventions and revise plans of service with consumers
Develops and maintains appropriate level of relationships with consumers and formal/informal support systems
Provides support and information, education or guidance to consumers and support system members concerning issues of treatment planning, advocacy, and medication management
Monitors mental status of consumers and response to treatment plans through face‑to‑face contact, and updates treatment plans as needed
Works collaboratively with treatment team and all external members of consumer’s services
Provides face‑to‑face crisis intervention
Completes safety plans with consumers
Conducts groups as needed
Transitions consumer to appropriate level of care upon conclusion of treatment
Provides information to consumers and family members or guardians concerning community resources and linkages to other services
Assists consumers, families or guardians in securing appointments with support services and agencies, as needed
Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided
Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers
Attends weekly clinical staffing’s and all staff meetings
Coordinates hospital discharges by scheduling follow up appointments and ensures proper communication is kept between inpatient and outpatient teams
Enrolls members through the intake process where assessment, service plan, safety/support plan is completed
Completes outreach for members who miss an appointment and follows up with re‑engagement process
Completes chart closures
Maintains quality and compliance in consumer’s charts
To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department
Education & Qualifications
Minimum requirement: 21 years of age
A Bachelor’s degree with one year of full‑time behavioral health experience. A combination of experience and education totaling 5 years is acceptable
Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
Benefits
3 weeks of PTO your 1st year of employment, with increased accruals after continued service
10 paid holidays
Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees
We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account
Career Development – Benefit from our culture of internal promotion
We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs
Employee Assistance Program, Health & Wellness and much more
About SB&H Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
Empowered Belonging Program
Voice & Visibility – ensuring every team member’s ideas, experiences, and contributions are recognized and heard
Fair Access – fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take
Culture of Connection – building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work
Learning & Growth – providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams
Wellbeing & Safety – prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us
Equal Employment Opportunity SB&H is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contact Information To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Additional Information
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Non‑profit Organizations and Hospitals and Health Care
#J-18808-Ljbffr
Job Preview At a Glance
Interventions may be individual, group based, community collaboration
Performs crisis stabilization functions
Assists consumer and/or guardian in accessing resources with the community
Completes necessary paperwork for referrals, coordination, admission, discharge, and out‑of‑home placements
Serves as central support for the clinical team
Performs care coordination functions: clinical care coordination between resources within and outside the agency, and authorizations for residential or out‑of‑home placements
Duties & Responsibilities
Reviews documents received and requests required documents to appropriate level of care for members
Assesses consumers in accordance with established policies and procedures and clinical protocols
Develops service plans with consumers based on assessment and diagnostic process
Coordinates consumer care or reports on interventions, meeting with CFT and ART to review efficacy of interventions and revise plans of service with consumers
Develops and maintains appropriate level of relationships with consumers and formal/informal support systems
Provides support and information, education or guidance to consumers and support system members concerning issues of treatment planning, advocacy, and medication management
Monitors mental status of consumers and response to treatment plans through face‑to‑face contact, and updates treatment plans as needed
Works collaboratively with treatment team and all external members of consumer’s services
Provides face‑to‑face crisis intervention
Completes safety plans with consumers
Conducts groups as needed
Transitions consumer to appropriate level of care upon conclusion of treatment
Provides information to consumers and family members or guardians concerning community resources and linkages to other services
Assists consumers, families or guardians in securing appointments with support services and agencies, as needed
Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided
Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers
Attends weekly clinical staffing’s and all staff meetings
Coordinates hospital discharges by scheduling follow up appointments and ensures proper communication is kept between inpatient and outpatient teams
Enrolls members through the intake process where assessment, service plan, safety/support plan is completed
Completes outreach for members who miss an appointment and follows up with re‑engagement process
Completes chart closures
Maintains quality and compliance in consumer’s charts
To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department
Education & Qualifications
Minimum requirement: 21 years of age
A Bachelor’s degree with one year of full‑time behavioral health experience. A combination of experience and education totaling 5 years is acceptable
Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire
Benefits
3 weeks of PTO your 1st year of employment, with increased accruals after continued service
10 paid holidays
Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees
We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account
Career Development – Benefit from our culture of internal promotion
We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs
Employee Assistance Program, Health & Wellness and much more
About SB&H Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
Empowered Belonging Program
Voice & Visibility – ensuring every team member’s ideas, experiences, and contributions are recognized and heard
Fair Access – fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take
Culture of Connection – building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work
Learning & Growth – providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams
Wellbeing & Safety – prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us
Equal Employment Opportunity SB&H is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Contact Information To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Additional Information
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Non‑profit Organizations and Hospitals and Health Care
#J-18808-Ljbffr