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Heartland Dental

Dental Office Assistant

Heartland Dental, Fayetteville, Georgia, United States, 30215

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Business Assistant

at

Line Creek Dental Care

(Heartland Dental)

Join to apply for the Business Assistant role at Line Creek Dental Care. This position is part of the Heartland Dental network, a leading dental support organization.

Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

We provide a supportive workplace, professional development, and a culture that values teamwork and patient care. Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024.

More About The Role

Greet and welcome patients as they enter the office to create a great first impression of our team

Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies

Utilize Dentrix for patient scheduling and records

Schedule and confirm appointments for multiple providers in the office

File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage

Post insurance and patient payments and process accounts receivables

Review treatment plan fees and payment options with patients

Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)

Front-loaded education and training, providing you the opportunity to develop to your full potential

Opportunity to be part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential

Access to on-demand Daily Pay

About Line Creek Dental Care

Join a 9-person team that thrives on collaboration, communication, and community

Join a supportive and connected team

Minimum Qualifications

Experience working in a fast-paced and customer-centric environment

Excellent communication and organizational skills

The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required, and you must protect PHI and maintain data safeguards.

Preferred Experience

1+ years of experience in a dental or medical setting

1+ years of experience with insurance billing and accounts receivable

Dentrix or other dental software experience

Physical Requirements

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

Availability to attend virtual training sessions (or in-person) periodically throughout the year

As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Seniority level Not Applicable

Employment type Full-time

Job function Administrative

Industries Wellness and Fitness Services and Hospitals and Health Care

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